What are the responsibilities and job description for the Office Assistant position at Cam's Oil Service Inc?
Office Assistant – Family-Owned Local Business!
Company: Cam's Oil Service
Location: Webster, MA 01570 (On-site)
Job Type: Full-Time / Part-Time
Compensation: Competitive Hourly Wage (DOE) Benefits
Why You’ll Love Working Here:
Cam’s Oil Service has been keeping our community warm and comfortable since 1952! We are a family-owned, full-service heating and HVAC company built on quality, safety, and legendary customer care.
When you join our team, you aren't just an employee—you are part of a close-knit family that values your hard work and reliable presence.
Job Summary:
We are looking for a friendly, dependable Office Assistant to be the welcoming face and voice of our Webster office. In this role, you will handle incoming customer calls, support our dispatch team, and keep our daily office operations running smoothly.
If you are organized, love helping people, and want a stable role with a trusted local company, apply today!
What You’ll Do (Key Responsibilities):
Be the Voice of Cam's: Answer phone calls and greet walk-in customers with a warm, helpful attitude.
Customer Support: Answer questions about oil deliveries, account balances, and service options.
Scheduling Assistance: Help log routine maintenance appointments and route urgent service calls to our technicians.
Data & Billing: Enter delivery tickets, process customer payments, and keep account files accurate and up-to-date.
General Office Support: Handle mail, file paperwork, and keep the front office organized.
What We’re Looking For (Qualifications):
1–2 years of experience in an office, receptionist, or customer service role.
Excellent phone manners and a calm, empathetic communication style.
Solid computer skills (Microsoft Word, Excel, Outlook) and a quick learner on new software.
Strong multitasking skills and attention to detail.
High reliability and consistent punctuality.
Experience in the oil/HVAC or home services industry is a huge plus, but not required!
Benefits & Perks:
Competitive pay based on your experience.
401K with company contributions
Life insurance, short-term disability
Paid Time Off (40 hours/PTO), 1 week vacation (after 1st year), sick (after 90 days), and holiday pay.
Stable, year-round employment.
Warm, supportive, and family-oriented team culture.
Salary : $23 - $25