What are the responsibilities and job description for the Front Desk Coordinator – Full-Time | Laurel, MD | Bilingual Required position at CAM Physical Therapy and Wellness Services LLC?
Join Our Team as a Front Desk Coordinator in Laurel, MD!
CAM Physical Therapy is hiring a Full-Time Front Desk Coordinator for our Laurel clinic. This is an in-person role at the front of a busy outpatient physical therapy practice — you'll be the first point of contact for patients and a key part of keeping the clinic running smoothly.
WHAT YOU'LL DO
- Greet patients and manage check-in, including kiosk/tablet registration and document scanning (photo ID, insurance card, referral, physician notes)
- Schedule new patient evaluations, re-evaluations, and follow-up appointments accurately
- Verify insurance and referral requirements before appointments
- Collect copays, deductibles, coinsurance, and outstanding balances at time of service
- Maintain complete, audit-ready patient charts and documentation
- Review therapist schedules several days out to identify and help fill scheduling gaps
- Monitor the Cases Without Future Appointments report and follow up with patients needing to schedule
- Answer incoming calls promptly, including routing patient check-in and communication system calls even while on another line
- Check and return voicemails at the start of shift and after lunch, documenting all follow-up
- Complete opening and/or closing front desk duties depending on shift
- Support day-to-day clinic operations and assist teammates as needed
REQUIREMENTS
- Bilingual English/Spanish required
- Minimum 1 year of medical office experience required
- Comfortable multitasking in a fast-paced environment
- Strong attention to detail, especially with scheduling and documentation
- Reliable, professional phone and in-person communication skills
- Availability: Work 40 hours a week, Monday to Friday able to work 2 early days 7am-4pm and 2 late days 10:30am-7:30pm
If you are passionate about making a difference in a dynamic and supportive environment, we would love to hear from you. Join us at CAM Physical Therapy and Wellness Services LLC and be a part of a team that values your skills and dedication.
To Apply please complete the following task:
In your application, please include a brief paragraph explaining why you believe a collaborative team environment is important in a physical therapy practice. Additionally, mention one specific responsibility listed in the job description and describe how your previous experience has prepared you to excel in that area. You can email this task with your resume to Jennifer at jayala@camphysicaltherapy.com
We look forward to hearing from you!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Medical office: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $17 - $20