What are the responsibilities and job description for the Receptionist/Ministry Assistant position at Calvary Baptist Church and Day School?
SUMMARY STATEMENT
Provides administrative and ministry support to the West Campus Associate Pastor and the Peace Haven Director of Community Engagement. Serves as the primary point of contact for individuals calling or visiting the Peace Haven Campus offices and ensures a welcoming, professional experience for members, guests, and community partners.
DUTIES AND RESPONSIBILITIES
Provide administrative and ministry support to the West Campus Associate Pastor in areas including guest and membership processes, small group coordination, and community engagement initiatives.
- Support the Peace Haven Director of Community Engagement with member mobilization efforts and the development and maintenance of relationships with community partners.
- Manage incoming calls to the church offices and route calls appropriately to ensure efficient communication throughout the organization.
- Maintain and administer the list of individuals prohibited from accessing the campus in accordance with established policies.
- Monitor surveillance systems and retrieve relevant footage as needed to support security and incident response efforts.
- Sort and distribute incoming mail on a daily basis.
- Demonstrate flexibility and a willingness to assist with additional duties as needed in support of the mission and ministry of the church.
POSITION REQUIREMENTS OR STANDARDS
- Strong organizational skills with careful attention to detail.
- Excellent written and verbal communication skills.
- Demonstrated commitment to providing exceptional customer service to both internal and external stakeholders.
- Ability to manage multiple tasks and deadlines effectively, including situations that require coordination with others.
- Strong administrative and computer skills, including proficiency in Microsoft Word, Excel, and PowerPoint.
- Ability to work independently, manage responsibilities effectively, and follow tasks through to completion.
- Strong interpersonal and relationship-building skills.
- Positive, professional, and service-oriented attitude.
- Commitment to supporting and advancing the Mission, Vision, and Values of Calvary.