Dispatcher (Casual)

JOB REQUIREMENTS: Essential Duties and Responsibilities include the

following. Other duties may be assigned. Answers incoming emergency and

non-emergency telephone calls using E-911 computerized equipment,

independently assesses need and urgency of the request and situation,

and responds according to established procedures. Serves as an

information resource to response units and the general public;

dispatches and documents assignment of units based on incident

requirements; maintains contact with department on-duty units while in

service and location and status of units known when out of service;

relays requests for information through data sources and returns

response to units; locates requested information through local, state

and federal data bases; serves as command control mechanisms for user

agencies; and acts as liaison between public officials, ancillary

services (i.e. utility companies, wrecker services, various other

agencies) and the general public. Operates varied and complex

computerized communication and emergency warning equipment. Operates

radio transmitters, voice message retrieval systems and enters, verifies

and removes information from local, state and federal data processing

systems, in accordance with required policies, procedures and

regulations. Maintains knowledge of current emergency communication

policies and procedures and state, national, and local dispatch codes.

Participates in job related training sessions and seminars as required;

and attends regular staff meetings. Prepares and maintains records,

reports and logs as required by local and state law and policy and

procedures. Maintains confidentiality of information. It is unlikely an

employee will perform all the duties listed on a regular basis, nor is

the list exhaustive in the sense it covers all the duties an employee

may be required to perform. The examples are merely indicative, not

restrictive. Supervisory Responsibilities This job has no supervisory

responsibilities. \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: Good

knowledge of police, fire and emergency medical services, dispatch

methods and procedures. Some knowledge of Calumet County geography and

roadway system including state and county highways, town roads, and city

streets. Some knowledge of proper operation of communications and

emergency equipment available. Ability to recognize equipment

mal-function and report the same. Good knowledge of Federal

Communications Commission rules and regulations. Ability to operate

radio equipment including radio console and tape logger; and a variety

of office equipment. Ability to think and act quickly, accurately and

calmly in emergency situations. Ability to establish and maintain

effective working relations with other employees, County officials and

officers, and the general public. Ability to maintain security and

confidentiality according to department policy. \*\*\*\*\* APPLICATION

INSTRUCTIONS: Other: To apply, complete required online application.

Applications accepted until position filled. Equal Opportunity Employer.

CALUMET COUNTY 206 COURT ST CHILTON, WI 53014 Contact Email Address:

Victoria.halbach@calumetcounty.org Company Web Site:

www.calumetcounty.org Contact Fax: (920) 849-1475 Apply Online:

www.calumetcounty.org