INFORMATION TECHNOLOGY SPECIALIST I

Job Posting: Systems Administrator

Department of Transportation

JC-502819

Systems Administrator

INFORMATION TECHNOLOGY SPECIALIST I

$6,513.00 - $10,537.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 1/12/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

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Job Description And Duties

The Information Technology Specialist (ITS) I, will be an integral member of the Bimodal Support Unit. The unit's responsibility is to design, develop, configure, customize, integrations supporting technologies/platforms such as Power Apps, Power Automate, SharePoint, Tableau, Salesforce, ServiceNow and to provide daily maintenance and operations support.

Under the direction of the Information Technology Supervisor II, the primary function of this ITS I position will be to administer and support Continuous Integration and Continuous Deployment (CI/CD) Pipeline integration and Application Life-cycle Management tools in alignment with the System Development Life Cycle (SDLC). The ITS I will be responsible for installing, configuring, and administering SDLC tools including, but not limited to, code repository, version control, requirements management, and application performance monitoring. The ITS I will support the development team with resolving complex technical problems.

Major Functions:

The incumbent's duties include, but are not limited to, establishing technical specifications and standards, performing complex systems analysis, resolving complex technical problems, developing system performance standards and engineering architectural solutions. The responsibilities require the incumbent to work collaboratively with program customers and information technology teams. These essential interrelationships are critical to identifying and meeting business, functional, and technical requirements along with accepted performance standards for IT systems. As part of the duties, the incumbent will lead or advise IT staff in analyzing and developing systems across all phases of the system development life cycle, including design, development, testing (unit, system integration, regression, and end-user), deployment, and maintenance. The incumbent will lead enterprise-scale IT projects that involve cross-functional teams and integrate multiple platforms (e.g., Salesforce, ServiceNow, Tableau) with SDLC tools to support business-critical applications.

Domains:

Business Technology Management

Information Technology Project Management

Client Services

Software Engineering

PARF# 20-6-137 / JC- 502819

Eligibility for hire may be determined by your score on the Information Technology Specialist I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.

https://forms.office.com/g/RyK102ty4G

https://youtu.be/oC9wIp8QalI

Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

You will find additional information about the job in the Duty Statement.

Working Conditions

Position located at 1500 5th Street, Sacramento, Sacramento County.

If not working remotely, the employee will work in a climate-controlled office under artificial lighting using a personal computer. The employee may be required to work for extended periods of time in a computer room that maintains an approximate temperature of 70 degrees. The employee may be required to travel. When available, a State vehicle will be provided. Possession of a valid driver’s license is required when operating a State owned or leased vehicle. If the employee utilizes their own personal vehicle, they may be reimbursed for travel expenses. Some weekend or after-hours may be required. The employee must carry a cell phone and respond to calls after hours.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I
  
  

Additional Documents

• Job Application Package Checklist
• Duty Statement
  
  

Position Details

Job Code #:

JC-502819

Position #(s):

900-170-1402-178

Working Title:

Systems Administrator

Classification:

INFORMATION TECHNOLOGY SPECIALIST I

$6,513.00 - $8,729.00 A

$7,163.00 - $9,599.00 B

$7,864.00 - $10,537.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

Caltrans Mission: Improving lives and communities through transportation.

Caltrans Vision: A thriving and connected California.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.

Department Website: www.dot.ca.gov

Director’s EEO Policy: https://dot.ca.gov/programs/equal-employment-opportunity

Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity

Special Requirements

• Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
• Statement of Qualifications (SOQ) required.
  
  

The SOQ serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

• Describe your experience administering different enterprise tools or platform.
• Describe your experience identifying business problems, evaluating solutions, and providing recommendations to impacted stakeholders.
• Describe a situation where you supported or implemented a technical solution, such as an enterprise platform or DevOps tool integration (e.g., Jira, GitHub, ServiceNow) that required coordination across multiple teams or departments. How did you align requirements, manage competing priorities, and ensure effective communication throughout the process?
  
  

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org. Please redact birthdates and social security numbers.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 1/12/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation

N/A

Attn: Caltrans DHR Contact

Certification Services MS-90

P O Box 168036

Sacramento, CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation

Drop-Off Address

Caltrans DHR Contact

Classification and Hiring Unit - ECOS

1727 30th Street, MS 90

Sacramento, CA 95816

Closed on weekends and State holidays.

08:00 AM - 05:00 PM

Required Application Package Documents

The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
• Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrates hands-on experience administering and supporting enterprise platforms such as Tableau, Jira, Salesforce, and ServiceNow; configuring integrations and custom workflows; maintaining system configurations and technical documentation; and supporting SDLC activities including version control, workflow automation, and performance monitoring.
• Demonstrates experience building and managing CI/CD pipelines using tools such as GitHub Actions, Azure DevOps, or Jenkins, with a strong understanding of automated testing frameworks, deployment strategies, and pipeline performance optimization.
• Demonstrates experience analyzing and designing scalable, maintainable software systems, conducting root cause analysis, and applying both Agile and Waterfall methodologies to recommend and implement system improvements.performance optimization.
• Exhibits proficiency in preparing written and verbal correspondence, translating technical concepts for non-technical audiences, facilitating requirements sessions, and delivering end-user training and documentation.
• Experience supporting multiple high-priority systems initiatives in a fast-paced environment. Demonstrates ability to coordinate, troubleshoot, and deliver technical solutions under tight deadlines across concurrent project
  
  

Benefits

Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:

Dina Coloma

(279) 234-2328

dina.coloma@dot.ca.gov

Hiring Unit Contact:

IT Admin HR

(916) 591-2243

IT.Admin.HR@dot.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Caltrans EEO Office

(844) 368-3367

Ask.eeo@dot.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Important Application Instructions:

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-502819), PARF# 20-6-137 and title of the position (Information Technology Specialist I) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.