What are the responsibilities and job description for the Sales Director position at Calqulate?
DIRECTOR OF SALES
Senior-Level | Hybrid | Greater New York Area
AT A GLANCE
Location: Greater NY area- Hybrid (minimum 1 day per quarter (on-site)
Travel: Up to 30% across North America and internationally
Level: Senior Leadership
Industry: Cruise / River Cruising / Travel
POSITION OVERVIEW
We are conducting a confidential search on behalf of our client, a well-established river cruise brand with a strong international presence, for a results-driven Director of Sales to lead revenue growth across the United States and Canada.
This is a strategic leadership role responsible for developing and executing sales initiatives, building key partnerships, and expanding market presence throughout North America. The ideal candidate brings deep cruise industry expertise, a proven sales leadership track record, and a passion for premium travel experiences.
KEY RESPONSIBILITIES
- Develop and implement annual sales plans and revenue targets for North America
- Lead, coach, and motivate a sales team to achieve individual and company goals
- Build and maintain relationships with tour operators, affinity groups, key travel agency accounts, and industry partners
- Identify new business opportunities, partnerships, and group sales prospects
- Analyze market trends, competitor activity, and sales performance to inform growth strategies
- Manage sales budgets, forecasts, and reporting
- Represent the brand at trade shows, industry events, conferences, and sales missions
- Collaborate with internal teams on promotional campaigns, webinars, training programs, and lead-generation initiatives
- Oversee CRM management, sales pipeline development, and account performance tracking
- Negotiate contracts and agreements with key partners and group organizers
- Coordinate with reservations, operations, and international headquarters to ensure exceptional partner and customer support
- Grow brand awareness and group sales market share within the North American cruise and travel industry
QUALIFICATIONS & REQUIREMENTS
- Minimum 7 years of cruise, tour operator, or travel industry sales experience — river cruising or group/charter sales strongly preferred
- At least 3–5 years of sales leadership and team management experience
- Proven track record of achieving revenue growth and exceeding sales targets
- Strong existing relationships within the cruise and travel distribution community
- Excellent presentation, communication, negotiation, and organizational skills
- Proficiency with CRM systems, Microsoft Office, and sales analytics tools
- Ability to travel up to 30% domestically and internationally
- Ability to work on-site in Nanuet, NY at least 3 times per month
- Bachelor's degree in Business, Marketing, Hospitality, or a related field preferred
COMPENSATION & BENEFITS
- Competitive base salary plus performance-based bonus
- Health, dental, and vision insurance
- Paid time off
- Travel benefits and cruise familiarization opportunities
- Professional development and industry event participation
Pay: $100,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Application Question(s):
- Do you have 7 or more years of cruise, tour operator or travel experience?
Experience:
- Travel planning: 7 years (Required)
- Sales: 3 years (Required)
- CRM software: 3 years (Required)
Work Location: Hybrid remote in New York State
Salary : $100,000 - $120,000