What are the responsibilities and job description for the Front Desk Team Member position at Calphin Swim Academy?
s one of the fastest-growing clubs in the bay area, Calphin Swim Academy is looking for responsible, enthusiastic individuals who love working with children and swimmers. Part-time positions are available year-round with flexible work schedules, competitive wages, and a friendly environment, great for college students. Individuals with Customer service, receptionist, sales, coaching/swim experience, self-motivation, and passion are highly desired. Opportunities for growth in various areas for the right people!
Minimum Qualifications:
- Outgoing personality with excellent phone and communication skills
- High School Graduate or higher education
- Able to deliver top-notch quality customer service in a high traffic office environment
- Experience with Microsoft Excel, Word & Google docs (iClasspro preferred, not required)
- Well organized, quick learner, and able to multi-task
- Able to complete assignments unsupervised and in a timely manner
- Able to work weekend and evening shifts
Desirable Qualifications:
- Prefer a college degree (in progress okay)
- Previous experience in sales/marketing
- Previous experience in swimming - swim instructor or lifeguard is a plus
- An individual who can personally relate to parents with school-age kids
Responsibilities and Duties:
- To deliver excellent customer service while presenting a welcoming professional image
- To completely register/enroll customers into proper program, consulting to the best of ability
- To answer all incoming phone calls (multiline phone), treating each call as a valued customer
- To maintain minimal upkeep of facility (i.e. lobby, conference room, etc.)
- Support staff/managers in delivering the best quality service (administrative assistant work)
- To sell all products including the enrollment of any, and all aquatic programs
- To organize and maintain all registration paperwork for all programs
- To do data entry, documentation, and point of sales
About Calphin:
As a lifetime member of the U.S. Swim School Association, Calphin Swim Academy was co-founded in 2003 by a world champion and Olympic Medalist. The club is well-known in the Bay Area for its proprietary mastery-based curriculum, which is uniquely distilled from 30 years of swim training, competition, and coaching experience from our Olympian co-founder. Our swimmers benefit tremendously by learning to swim in the right way from the very beginning. The club also provides modern, safe, clean, and well-maintained indoor swim facilities in both Dublin and Fremont locations.
Compensation: $15.50 - $18.50 per hour
Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.
Salary : $16 - $19