What are the responsibilities and job description for the Durable Medical Equipment Coordinator position at CalMed Hawaii?
Job Description
The Durable Medical Equipment Coordinator will be responsible for moving the patients through the intake and checkout process. The DME Coordnator will interact smoothly with back office personnel and helps out in back office area
Also will be esponsible for assisting customers, patients and clients with order inquiries, audit, taking payments for goods , general information requests, scheduling client appointments for pickups.
RESPONSIBILITIES:
Greet patients and visitors in a courteous and friendly manner.
Screen calls, arranges appointments and referrals.
Seeks authorizations for patients
Prepares new records,files, and maintains records.
Assist with processing orders
Answering phones
Perform insurance verifications
Take clear and concise phone messages
Schedule and confirm appointments daily
Collect co-pays, deductibles and inquire on previous balances
Create new patient packets
Assist with Audit
Keep front area neat and tidy at all times
Uploads documentation to patients profile
Distribute mail and handle routine correspondence
Cross trains - works as a liai son to assist with other departments
Perform any other tasks assigned by management
Required Skills:
QUALIFICATIONS:
Ability to work under pressure
Must be a team player
Proven problem-solving skills and excellent communication skills
Excellent customer service and telephone etiquette skills
Experience within DME/Medical/Healthcare
Knowledge of Brightree a plus
Fast adaptability to change
High-energy, self-motivated, and performance-driven
Strong Organizational skills, attention to details
Working knowledge of the insurance industry and medical terminology
Knowledge of Excel and Word
Ability to work in a team environment
We are seeking someone ASAP.
Job Type: Full-time
Salary: $20.00 - $21.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Medical specialties:
Home Health
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Supplemental pay types:
Bonus pay
Education:
Associate (Preferred)
Experience:
DME/Medical/Healthcare: 2 years (Preferred)
Order fulfillment: 1 year (Preferred)
Answering phones: 2 years (Preferred)
Customer service: 2 years (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Bereavement leave
- Cash balance pension plan
- Dental insurance
- Free flu shots
- Free parking
- Health insurance
- Opportunities for advancement
- Paid jury duty
- Paid sick time
- Paid time off
- Vision insurance
- Wellness program
Medical Specialty:
- Home Health
- Ob/Gyn
- Physical & Rehabilitation Medicine
- Sleep Medicine
Work Location: In person
Salary : $20 - $22