Product Designer, Core Products

The Position

CallRail is seeking a curious and adaptable Product Designer to join one of our Core Products teams. In this role, you'll work on the features and flows that sit at the heart of the CallRail platform—across integrations, billing, and attribution—designing experiences that are clear, reliable, and genuinely useful for small businesses.

You'll be embedded across our integrations, billing, and attribution teams, partnering closely with Product Managers, engineers, and fellow designers to solve real customer problems and ship great work. We lean heavily into AI tools like Gemini and Claude as part of how we design and prototype—you'll be expected to use them throughout your process, from early exploration through handoff.

This role is a great fit for someone who brings a positive, inquisitive attitude above all else, loves to prototype and experiment quickly, and is energized by a team that invests in your growth and celebrates your success.

What You’ll Do

• Design intuitive user flows, interfaces, and rapid prototypes for integrations, billing, and attribution—crafting experiences that are clear, reliable, and easy to act on for small business users

• Partner with Product Managers and Engineers during discovery to understand customer needs, explore solutions, and test early concepts

• Translate complex product capabilities—integrations, billing logic, attribution data—into experiences that feel approachable, transparent, and easy to use

• Participate in customer research, usability testing, and feedback sessions to inform design decisions

• Own design execution for features and initiatives—from wireframes and interactive prototypes to high-fidelity designs and developer handoff—while working within a dynamic, evolving SDLC and leaning into AI tools like Gemini and Claude to accelerate your process and push the quality of your work

• Contribute to shared design system and best practices for complex product areas like integrations, billing, and data attribution—helping establish consistency and clarity across the platform

• Collaborate within a cross-functional product squad and participate in the broader design team through critiques, design system contributions, and workshops

• Bring flexibility and adaptability to shifting priorities, welcome ambiguity, and carry positive energy through change

What You’ll Bring

• 3 years of experience as a Product Designer, preferably in B2B SaaS or data-driven products.
• Experience designing for marketing analytics, attribution, or advertising platforms—particularly around data visualization, funnel reporting, or multi-channel campaign insights—is a strong plus.
• Hands-on comfort (or genuine excitement) using AI tools like Gemini and Claude to accelerate your design and prototyping workflow; experience designing complex B2B product areas like integrations, billing, or marketing attribution is a plus
• A user-centered mindset and experience applying design thinking to real customer problems
• Proficiency in Figma, including prototyping and working with design systems
• Experience conducting or supporting usability testing and using qualitative and quantitative insights to iterate on designs
• Clear communication skills and the ability to collaborate effectively with Product, Engineering, and Design partners
• A foundational understanding of how web applications work, and curiosity about the underlying systems—APIs, billing logic, data pipelines—that power the products you’ll be designing
• Most importantly: a genuinely positive, curious attitude. You bring energy and enthusiasm to your team, stay open to feedback, and find joy in learning and solving problems together. A collaborative, low-ego mindset and solutions-oriented approach to change are essential.

Career Growth at CallRail

CallRail genuinely invests in the growth and success of our people. We support a clear Individual Contributor (IC) design career path where Product Designers grow by increasing the scope, complexity, and impact of the problems they solve. You'll have strong support, mentorship, and opportunities to take on greater ownership over time—progressing toward a Senior Product Designer role as you build depth in craft, research, and systems thinking.

Why CallRail Design?

At CallRail, Product Designers are active collaborators in shaping great customer experiences. We're a team that leads with positive energy, celebrates curiosity, and believes flexibility makes us stronger. You'll work alongside UX-minded Product Managers, experienced engineers, and a design team that values feedback, learning, and continuous improvement—and that genuinely wants to see you grow and succeed.