What are the responsibilities and job description for the Shift Leader for Ice Cream Shop position at Callie's Creamery?
Callie's Creamery is looking for an energetic, responsible, and experienced Shift Leader to help lead our team and keep the store running smoothly.
When an owner or manager is not present, the Shift Leader is in charge of the entire store and is responsible for creating a fun, friendly, family-oriented environment while making sure the team is doing their jobs correctly.
Responsibilities
- Lead and motivate the team throughout each shift
- Assign employees tasks and ensure they are completed
- Open and close the store
- Manage breaks and oversee daily operations
- Handle customer questions and complaints
- Ensure the store is clean, organized, and properly stocked
- Help train new employees
- Assist with inventory and communicate when supplies or products need to be replaced
- Ensure proper portion sizes and product consistency
- Encourage additional sales such as toppings, larger sizes, and take-home pints
- Provide an exceptional customer experience
We’re Looking For Someone Who Is:
- Fun, friendly, and outgoing
- Comfortable taking charge and leading a team
- Reliable, responsible, and organized
- Able to hold employees accountable
- Great with customers and children/families
- A strong communicator
- Experienced in leadership, food service, retail, or customer service preferred
Most importantly: We need someone who can have fun with our customers while also making sure our team stays productive and our Callie's Creamery standards are followed every shift.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $20 - $25