What are the responsibilities and job description for the FELLOWSHIP PROGRAM MANAGER position at Callen-Lorde Community Health Center?
About Us:
Callen-Lorde is the global leader in LGBTQ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.
Our Mission:
Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ health issues.
About the Role:
The Manager of the Keith Haring Nurse Practitioner (NP) Postgraduate Fellowship in LGBTQ Health is responsible for the overall operations, administration, and continuous improvement of the Fellowship program. This role oversees Fellow experience from recruitment through program completion, including scheduling, clinical and educational programming, onboarding, evaluation, and accreditation.
Working closely with the Medical Director and senior leadership, the Manager ensures a high-quality training experience while advancing program goals, maintaining accreditation standards, and supporting Callen-Lorde’s mission to provide affirming, patient-centered care to LGBTQ communities.
As the Manager, NP Fellowship Program, your responsibilities will include:
- Lead the annual application and selection process, including job postings, interview coordination, candidate evaluation, and communication with applicants.
- Oversee onboarding of Fellows in partnership with HR, including contracts, licensure tracking, and required documentation.
- Develop and manage all Fellow schedules, including clinical sessions, didactic programming, and external rotations.
- Serve as the primary point of contact for Fellows, preceptors, faculty, leadership, external partners, and prospective applicants.
- Manage day-to-day Fellowship operations, ensuring smooth execution of all clinical, educational, and administrative activities.
- Implement and maintain evaluation processes for Fellows and preceptors; support performance management in collaboration with the Fellowship Director.
- Partner with analytics teams to track program outcomes, analyze performance data, and present findings to leadership, board members, and funders.
- Coordinate Fellowship re-accreditation processes, including documentation, reporting, and submission to accrediting bodies.
- Collaborate with senior leadership to monitor program budgets, manage funding sources, and ensure accurate financial reporting.
- Drive ongoing program enhancements through data-informed decision-making, strategic planning, and alignment with organizational priorities and accreditation standards.
Work Schedule:
This is a full-time and hybrid position.
Benefits:
Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.
Qualifications
Education, Experience
- Bachelor’s degree required; NP or PA Licensure preferred
- 3 years of Management experience
- 3 years experience running NP Fellowship programs preferred
- 2 years strategic program design and implantation experience.
- Clinical background preferred.
- Experience with budgeting, grant reporting, and endowment management
- Scheduling experience, familiarity with EPIC
- Experience with accreditation process preferred
Desired Characteristics, Skills
- Exceptional organizational and administrative skills necessary.
- Commitment to community-based health care services
- Demonstrated leadership and administrative/organizational skills
- Excellent interpersonal, written, and oral communication skills
- Strong Internet, PC, and spreadsheet skill
- Commitment to the mission of Callen-Lorde