What are the responsibilities and job description for the Licensing Specialist position at Call On Doc?
About CallonDoc
At CallonDoc, we're redefining what it means to access healthcare in the digital age. As one of the fastest-growing telehealth platforms in the U.S., we blend cutting-edge technology with expert medical care to provide fast, affordable, and high-quality healthcare to patients across all 50 states.
Our mission is bold: to remove barriers and make healthcare more accessible, equitable, and convenient for everyone—regardless of location. If you're passionate about innovation in healthcare and thrive in fast-paced environments, we’d love for you to be a part of our journey.
Position Overview: Medical Licensing Specialist
We're seeking a detail-driven, organized, and proactive Medical Licensing Specialist to join our compliance team. In this role, you’ll play a vital part in ensuring that our growing network of healthcare providers remains fully licensed and compliant across all U.S. states.
You’ll work closely with medical boards, maintain detailed records, manage licensing renewals, and help streamline our internal workflows—making a direct impact on the quality of care we provide.
Licensing & Compliance
● Monitor and maintain compliance with telemedicine regulations in all 50 states
● Complete and manage state medical license, DEA, and certification applications for physicians, nurse practitioners (NPs), and physician assistants (PAs)
● Proactively track and renew provider licenses and malpractice coverage
● Keep licensing and credentialing platforms (e.g., Modio) up to date and audit-ready
Documentation & Organization
● Maintain accurate and organized provider files in Google Drive, including licenses, COIs, DEAs, certifications, and identification documents
● Record collaborative agreements between supervising MDs and mid-level providers
● Keep detailed notes on calls with medical boards and licensing authorities
Tools & Daily Operations
● Use Google Workspace (Docs, Sheets, Drive), Chrome, and Modio daily
● Submit End-of-Day (EOD) reports with progress updates and task completion
● Attend virtual team meetings via Google Meet
● Contribute to improving internal licensing and credentialing processes
What We're Looking For
● Experience working with state medical boards or in healthcare credentialing
● Strong organizational skills with impeccable attention to detail
● Comfortable handling sensitive information and meeting tight deadlines
● Proficient with Google Drive, Sheets, and web-based tools
● Clear, professional communication skills (written & verbal)