What are the responsibilities and job description for the TRUCKING CSR position at CALKO TRANSPORT?
Customer Service Representative
Duties:
- Conduct outbound calls to existing and potential customers
- Provide excellent customer service and resolve customer inquiries or issues
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate and detailed records of customer interactions
- Collaborate with other team members to ensure customer satisfaction
- Stay up-to-date with product knowledge and company policies
Requirements:
- Previous experience in customer service or a related field preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in using computer systems and software applications
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- High school diploma or equivalent required, college degree preferred
At our company, we value our customers and strive to provide the best possible service. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our clients. If you are a motivated individual with excellent communication skills and a passion for helping others, we would love to hear from you.
We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth. Join our team today and make a difference in the lives of our customers. Apply now!
Job Type: Full-time
Pay: $26.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $26 - $28