What are the responsibilities and job description for the Conservation Coordinator position at California Water Service?
California Water Service Job Description: The Conservation Coordinator enforces water-use restrictions and proactively communicates with customers regarding available programs and ways that they can reduce their water use. The Conservation Coordinator reports to the Director, Water Use Efficiency and is not responsible for supervising other employees. The position is located in San Mateo, CA at the Bayshore office. ESSENTIAL FUNCTIONS: Provides customer service via telephone, email, and in person Works directly with customers to identify ways that they can reduce their water use. This may include existing programs or customized opportunities Coordinates and conducts public outreach events; responds to inquiries from customers and stakeholders relating to water conservation issues and concerns Develops presentation materials and delivers training on water conservation to employees, outside agencies, committees, commissions, boards, community groups, and the public Implements Cal Water’s district conservation programs and makes recommendations for improvements Assists the Director of Water-Use Efficiency with short and long-term departmental and district conservation program planning Represent Cal Water at various state and local industry forums, and local public hearings related to water conservation Collaborates with representatives from federal, state, and other public sector organizations, private consultants, foundations, and the public Communicates program status to affected groups, i.e. district, customers, management Proactively identifies water-use restriction violations; Investigates water-use restriction violations at the enforcement stage Monitors Cal Water facilities to ensure efficiency and compliance with water-use restrictions Provides information or directs customers to where information can be accessed regarding water use restrictions, rebate programs, and other water conservation information Operates a computer and office related equipment to fulfill job responsibilities including responding to customer emails and updating customer accounts Other duties may be assigned to fulfill business operational needs and objectives Performs work on-site in the assigned office location MINIMUM QUALIFICATIONS: Bachelor’s degree in Environmental Studies, Water Resources or related field and/or equivalent relevant experience Must obtain AWWA Water Use Efficiency Practitioner, Grade 1 Certification within 12 months Irrigation Association Landscape Irrigation Auditor Certification or related certification is preferred Knowledge of applicable State, Federal and local laws and regulations. Ability to perform basic mathematic functions to calculate figures and analyze results Ability to read, interpret, and explain documents such as water-use restrictions and waste of water process Ability to organize work to meet changing schedules and high-pressure situations Ability to work with others and diffuse hostile situations when necessary. Ability to use logical and creative thought processes to develop solutions according to written specifications and/or verbal instructions Exceptional ability to communicate new information effectively, both verbally and in writing, in a tactful and persuasive manner Demonstrated leadership skills Excellent interpersonal skills, enthusiasm, and commitment to outstanding customer service Must be proficient in personal computer skills including Office 365 Salary Range: $ 75,100 - 139,500 Deadline to submit resume is Friday, December 5, 2025 The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service, Texas Water Service, and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES. California Water Service Group invites you to pursue a career in the water industry with the third largest publicly traded water utility in the United States. Our mission is to be the leading provider of water and wastewater services. We’re committed to improving the quality of life for our customers, communities, stockholders, and employees. To achieve that, we align our hiring strategies with the company’s core values of integrity, service, value, health and safety, respect and collaboration, and corporate citizenship so that we can provide quality, service, and value to all of these groups. Our commitment to our employees is evident, as we have been named a Top Workplace in the Bay Area and designated as a Great Place to Work®, and Cal Water was ranked “Highest in Customer Satisfaction Among Water Utilities in the West” by J.D. Power in its inaugural water utility satisfaction study.
Salary : $75,100 - $139,500
