Regional Administrative Assistant

General Description
This position requires a highly skilled administrative professional capable of working independently with minimal supervision. The role exercises sound judgment and operates in a discretionary capacity in support of Regional Management’s priorities, policies, plans, and objectives. Strong organizational skills and the ability to manage multiple projects simultaneously in a fast-paced, dynamic environment are essential in this position.

Duties and Responsibilities
Incumbent may perform any combination of the tasks listed below:

• Coordinates and/or performs on-site property maintenance functions.
• Composes and prepares routine correspondence for manager from drafts, notes and/or network.
• Edits reports and correspondence for style and correct English usage, grammar, punctuation and spelling.
• Answers telephones and responds to inquiries from the public, members and staff as appropriate.
• Represents CTA and provides assistance to members and chapter leaders requesting Association services, benefits and programs.
• Assists in identifying, developing and reporting information from files and other resource documents.
• Makes timely referrals to appropriate staff and/or ensures inquiries receive a response in absence of Regional Management.
• Compiles information and creates/maintains databases using current technology.
• Schedules appointments and travel arrangements as requested and maintains calendar for Regional Management.
• Attends, arranges and prepares for meetings and workshops and performs necessary logistics.
• Provides assistance to other CTA departments through Regional Management in coordination of CTA programs.
• Serves as Assistant Conference Coordinator for Regional Conferences.
• Reviews CAP Applications, reimbursement requests and Arbitration Funding Applications.
• Responds to emergencies requiring immediate referral or resolution in the absence of Regional Management.
• Plans, coordinates and follows through on large, complex logistical projects assigned on a continuing basis.
• Handles confidential information, including sensitive member complaints.
• Creates forms, tracks projects, and processes reimbursements related to CTA grants.
• Assists with monthly Field Reports.
• Prepares materials for manager's use at State Council, Board of Directors, and other meetings, conferences and events.
• Opens and processes mail including electronically transmitted materials.
• Maintains office telephone answering system.
• Performs designated office errands.
• Performs office management duties for the Regional Office.
• Performs other appropriate duties as assigned.

Qualifications - Minimum Required

• Bachelor's degree or Associate degree & 2 years relevant experience or High School diploma/GED & 5 years relevant experience.
• Demonstrated ability to exercise sound judgment and initiative.
• Demonstrated ability to follow through on work assignments with little supervision.
• Demonstrated ability to exercise planning, coordinating and follow-through skills as applied to large complex logistical projects.
• Demonstrated ability to work under considerable pressure and solve routine office problems independently.
• Proficient word processing skills with minimum keyboarding speed of 55 wpm.
• Computer proficiency and the ability to learn and use the Association's software programs.
• Ability to communicate clearly, verbally and in writing.
• Ability to learn and communicate CTA structure, policies and procedures.
• Ability to work overtime as needed.

*This position is in a bargaining unit represented by CAS. Salaries are established by a collective bargaining agreement. Step placement is also determined by the CTA/CAS Agreement.