What are the responsibilities and job description for the Communications Professional (Marketing Communications Professional II, University Police) Temporary position at California State University-San Bernardino?
Job Summary
The Communications Professional is responsible for creating and maintaining comprehensive communications and outreach strategies to support Parking & Transportation Services, Emergency Management and the University Police Department (UPD). This role focuses heavily on leveraging social media and digital platforms to inform, educate, and engage the campus community on key topics such as parking regulations, traffic safety, crime prevention, emergency preparedness, and alternative transportation options. The Communications Professional ensures a cohesive, student-centered, and service-oriented digital presence across both departments, aligning messaging and outreach efforts to enhance awareness, support safety initiatives, and foster community trust.
Responsibilities
Digital Communications & Social Media Strategy:
Under general supervision, applies knowledge of marketing and communication principles to plan, implement, and evaluate digital campaigns. Independently handles the development and execution of cohesive social media strategies for Parking Services, Emergency Management, and University Police Department (UPD) across platforms including Instagram, X/Twitter, Facebook, and TikTok.
Creates and publishes engaging digital content — including posts, reels, stories, and educational videos — to promote safety, transportation services, and community initiatives. Utilizes digital analytics tools to track and interpret engagement data, identify trends, and adjust messaging strategies. Ensures timely and accurate messaging during emergencies, countering misinformation and aligning responses with university protocols.
Public Relations, Marketing & Community Engagement
Supports the planning and execution of outreach initiatives that align with departmental and university goals. Independently promotes programs and services through timely communications, storytelling, and public safety messaging. Coordinates the design and distribution of digital and print collateral — such as flyers, signage, brochures, and email campaigns — to enhance visibility and public understanding of key initiatives.
Plans and supports high-impact outreach events including safety fairs, emergency drills, orientations, and crime prevention programs. Aligns outreach efforts with CSU 21st Century Policing Principles, IACLEA Accreditation Standards, and Chancellor’s Office expectations. Builds trust through effective messaging that reinforces safety, transparency, and campus engagement.
Visual Content Creation & Brand Alignment
Designs and produces high-quality visual and multimedia content using tools such as Adobe Creative Suite and Canva. Ensures consistency of branding and messaging across departments while adhering to campus and CSU-wide brand guidelines. Supports creative development for both internal and external communications, including event signage, digital displays, presentation materials, and branded kits for outreach.
Website & Internal Communications
Maintains and updates the Emergency Management website to support compliance, user engagement, and accreditation. Tracks key performance indicators (KPIs) related to public safety education and collaborates with Risk Management to communicate insights via internal newsletters and reports. Serves as liaison with the Office of Strategic Communication to ensure alignment with broader university campaigns and incident response messaging.
Administrative & Operational Support
Performs a variety of administrative support tasks to assist department operations, including document preparation, data entry, and standard office procedures. Provides communication and logistics support to department leadership and assists with additional duties as assigned to advance strategic communication objectives across Parking, Emergency Management, and UPD units.
Minimum Qualifications
Anticipated Hiring Steps: $5, 178.00 per month (Step 1)
Classification Salary Steps: $5, 178.00 per month - $7, 543.00 per month (Step 1 - Step 20)
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .
Position Information
Work status: Full-time/Exempt/Temporary (up to one year with the possibility of further renewal)
Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
Staff: The application deadline is: December 4th, 2025
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ .
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act
The Communications Professional is responsible for creating and maintaining comprehensive communications and outreach strategies to support Parking & Transportation Services, Emergency Management and the University Police Department (UPD). This role focuses heavily on leveraging social media and digital platforms to inform, educate, and engage the campus community on key topics such as parking regulations, traffic safety, crime prevention, emergency preparedness, and alternative transportation options. The Communications Professional ensures a cohesive, student-centered, and service-oriented digital presence across both departments, aligning messaging and outreach efforts to enhance awareness, support safety initiatives, and foster community trust.
Responsibilities
Digital Communications & Social Media Strategy:
Under general supervision, applies knowledge of marketing and communication principles to plan, implement, and evaluate digital campaigns. Independently handles the development and execution of cohesive social media strategies for Parking Services, Emergency Management, and University Police Department (UPD) across platforms including Instagram, X/Twitter, Facebook, and TikTok.
Creates and publishes engaging digital content — including posts, reels, stories, and educational videos — to promote safety, transportation services, and community initiatives. Utilizes digital analytics tools to track and interpret engagement data, identify trends, and adjust messaging strategies. Ensures timely and accurate messaging during emergencies, countering misinformation and aligning responses with university protocols.
Public Relations, Marketing & Community Engagement
Supports the planning and execution of outreach initiatives that align with departmental and university goals. Independently promotes programs and services through timely communications, storytelling, and public safety messaging. Coordinates the design and distribution of digital and print collateral — such as flyers, signage, brochures, and email campaigns — to enhance visibility and public understanding of key initiatives.
Plans and supports high-impact outreach events including safety fairs, emergency drills, orientations, and crime prevention programs. Aligns outreach efforts with CSU 21st Century Policing Principles, IACLEA Accreditation Standards, and Chancellor’s Office expectations. Builds trust through effective messaging that reinforces safety, transparency, and campus engagement.
Visual Content Creation & Brand Alignment
Designs and produces high-quality visual and multimedia content using tools such as Adobe Creative Suite and Canva. Ensures consistency of branding and messaging across departments while adhering to campus and CSU-wide brand guidelines. Supports creative development for both internal and external communications, including event signage, digital displays, presentation materials, and branded kits for outreach.
Website & Internal Communications
Maintains and updates the Emergency Management website to support compliance, user engagement, and accreditation. Tracks key performance indicators (KPIs) related to public safety education and collaborates with Risk Management to communicate insights via internal newsletters and reports. Serves as liaison with the Office of Strategic Communication to ensure alignment with broader university campaigns and incident response messaging.
Administrative & Operational Support
Performs a variety of administrative support tasks to assist department operations, including document preparation, data entry, and standard office procedures. Provides communication and logistics support to department leadership and assists with additional duties as assigned to advance strategic communication objectives across Parking, Emergency Management, and UPD units.
Minimum Qualifications
- Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
- Working skills and knowledge of marketing, communications, public relations, branding, and/or
- Working knowledge of protocols and institutional etiquette related to public and media relations.
- Working knowledge of copyright and other applicable laws pertaining to publications and the
- Skilled in developing and implementing marketing and/or communications strategies and
- Strong project planning and organizational skills to plan, organize, and manage multiple marketing
- Strong composition and editing skills to quickly produce clear and concise standard documents
- Strong communication and interpersonal skills to create and deliver marketing initiatives and
- Ability to provide lead work direction and training to others.
- Proficiency in using communication and marketing software and tools.
Anticipated Hiring Steps: $5, 178.00 per month (Step 1)
Classification Salary Steps: $5, 178.00 per month - $7, 543.00 per month (Step 1 - Step 20)
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .
Position Information
Work status: Full-time/Exempt/Temporary (up to one year with the possibility of further renewal)
Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
Staff: The application deadline is: December 4th, 2025
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ .
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act
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