What are the responsibilities and job description for the Police Dispatcher position at California State University-Sacramento?
Working Title: Police Dispatcher
Classification Title: Police Dispatcher I
Special Instructions To Applicants
Selected candidate(s) will be invited to take the P.O.S.T Police Dispatcher written test. Candidate(s) that pass the written test will be recommended to the Search Committee for an interview.
Candidate(s) with a valid/current P.O.S.T. Dispatcher certificate will need to submit a copy of your P.O.S.T. Dispatcher certificate as part of your application in order to be waived from the written test.
Candidate(s) selected for the position will need to successfully pass the thorough background check completed by the Sacramento State Police Department before a conditional offer is made.
Final appointment is contingent upon successfully passing the P.O.S.T Police Dispatcher medical examination and psychological screening.
Posting Details
Priority Application Date: Tuesday, February 10th @ 11:55pm PST (Posting will remain open until filled)
Hiring Preference
Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.
Position Summary
The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public.
Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately.
FLSA: Non-Exempt (Eligible for overtime compensation)
Anticipated Hiring Range: $ 4,703 per month (Step 2) - $6,718 per month (Step 20)
CSU Classification Salary Range: $4,611 per month (Step 1) - $6,718 per month (Step 20)
Salary step placement will be determined based on relevant qualifications and professional experience.
Best-in-class Benefits: Click here to learn more
CSU Total Compensation: Click here to learn more
Salary Grade/Range: 1
Recruitment Type: Regular (Probationary)
Time Base: Full-Time
Work Hours: Varies; irregular shifts, to include evenings, nights, weekends and holidays. Must be able to work any shift in a 24/7 schedule
Department Information
The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university.
Our greatest asset in furtherance of this mission is our Department members who work as a combined force in collaboration with the campus community.
Our Department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession.
https://www.csus.edu/campus-safety/police-department/
Minimum Qualifications
Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases.
Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements.
Required Qualifications
Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills.
Documents Needed to Apply
Valid/current P.O.S.T. Dispatcher certificate (if applicable) and resume. Failure to upload required res ume and P.O.S.T. certification (if applicable) may result in disqualification.
About Sacramento State
Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State proudly serves as a Hispanic-Serving Institution (HSI), Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and is recognized by the California Legislative Assembly as a Black-Serving Institution . The university enrolls around 31,000 students from the Greater Sacramento Region, throughout California, across the nation, and around the world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety .
As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html .
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/support/csu-learn.html .
Jeanne Clery Campus Safety Act Notification
Pursuant to the Jeanne Clery Campus Safety Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at clery@csus.edu .
Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Eligibility Verification
Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note To Applicants
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Classification Title: Police Dispatcher I
Special Instructions To Applicants
Selected candidate(s) will be invited to take the P.O.S.T Police Dispatcher written test. Candidate(s) that pass the written test will be recommended to the Search Committee for an interview.
Candidate(s) with a valid/current P.O.S.T. Dispatcher certificate will need to submit a copy of your P.O.S.T. Dispatcher certificate as part of your application in order to be waived from the written test.
Candidate(s) selected for the position will need to successfully pass the thorough background check completed by the Sacramento State Police Department before a conditional offer is made.
Final appointment is contingent upon successfully passing the P.O.S.T Police Dispatcher medical examination and psychological screening.
Posting Details
Priority Application Date: Tuesday, February 10th @ 11:55pm PST (Posting will remain open until filled)
Hiring Preference
Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.
Position Summary
The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public.
Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately.
FLSA: Non-Exempt (Eligible for overtime compensation)
Anticipated Hiring Range: $ 4,703 per month (Step 2) - $6,718 per month (Step 20)
CSU Classification Salary Range: $4,611 per month (Step 1) - $6,718 per month (Step 20)
Salary step placement will be determined based on relevant qualifications and professional experience.
Best-in-class Benefits: Click here to learn more
CSU Total Compensation: Click here to learn more
Salary Grade/Range: 1
Recruitment Type: Regular (Probationary)
Time Base: Full-Time
Work Hours: Varies; irregular shifts, to include evenings, nights, weekends and holidays. Must be able to work any shift in a 24/7 schedule
Department Information
The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university.
Our greatest asset in furtherance of this mission is our Department members who work as a combined force in collaboration with the campus community.
Our Department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession.
https://www.csus.edu/campus-safety/police-department/
Minimum Qualifications
Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases.
Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements.
Required Qualifications
- Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment
- Ability to learn standard broadcasting rules and procedures
- Ability to learn the campus street system and physical layout of Sacramento campus
- Ability to exercise independent judgment and work with a minimum of supervision
- Ability to use office equipment and software
- Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices
- Ability to take accurate notes and prepare concise reports using information from various sources
- Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations
- Ability to multi-task in a fast-paced work environment
- Ability to analyze situations accurately and take effective action
- Ability to follow written and oral directions
- Knowledge of English grammar, usage, spelling and punctuation
- Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances
- Ability to work irregular shifts, to include evenings, nights, weekends, and holidays
- Experience working with customers or members of the public
- Experience working in a fast-paced environment that requires multitasking while communicating with others
- Experience working with radio transceivers, telephones, silent alarms, and emergency signalling devices
- Experience functioning in emergency situations
- Experience maintaining records or logs, including statistical data
Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills.
Documents Needed to Apply
Valid/current P.O.S.T. Dispatcher certificate (if applicable) and resume. Failure to upload required res ume and P.O.S.T. certification (if applicable) may result in disqualification.
About Sacramento State
Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State proudly serves as a Hispanic-Serving Institution (HSI), Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and is recognized by the California Legislative Assembly as a Black-Serving Institution . The university enrolls around 31,000 students from the Greater Sacramento Region, throughout California, across the nation, and around the world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety .
As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html .
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/support/csu-learn.html .
Jeanne Clery Campus Safety Act Notification
Pursuant to the Jeanne Clery Campus Safety Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at clery@csus.edu .
Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Eligibility Verification
Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note To Applicants
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Salary : $4,611 - $6,718