Donor and Member Services Specialist

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun.

Major Duties

Under general supervision, the Specialist is responsible for accurate transaction processing, database management, event registrations, memberships, and data integrity projects. Collaborates effectively across departments to ensure high-quality data standards, precise documentation, and comprehensive compliance with IRS, CASE, and university policies.

• Analyzes and enters all gift and transaction documentation (hard copy and electronic).
• Processes and reviews gift batches, verifying that batch totals, dates, fund designations and appeal codes are correctly applied.
• Oversees the processing of corporate and foundation matching gift payments.
• Coordinates the tracking process for scholarships using Blackbaud's specialized software platform, Award Management.
• Analyzes and enters all event documentation to ensure complete and accurate data, including registration details, registrant contact information, and other details.
• Performs other duties as assigned.
• NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/2momasypad54pcbclviy7zjq4cq3gu9w
  
  

Qualifications

• Equivalent to a Bachelor's degree in a related field. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
• Accounting and bookkeeping experience is preferred.
  
  

Knowledge, Skills, & Abilities

• Demonstrated communications and interpersonal skills to collaborate effectively with internal and external stakeholders and potential donors.
• Advanced skills in performing conditional Word merges for acknowledgement letters and receipts.
• Knowledge of credit card and PCI compliance policies, practices and systems.
• Excellent customer service, professionalism, and diplomacy.
• Ability to organize and plan work and projects, including handling multiple priorities.
• Accounting and bookkeeping experience preferred.
  
  

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification: Advancement Professional I / 0511 / Grade 1
• The anticipated HIRING RATE is $4799. The salary range for this classification is: $4799 - $6992 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday.
• This is a Regular position with a one-year probationary period.
• The position is currently hybrid ( 3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs.
  
  

General Information

• Applications received through November 12, 2025, will be considered in the initial review and review of applications will continue until the position is filled.
• This position is sensitive as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Please note: California State University, Northridge (CSUN) is not currently sponsoring staff, management or faculty positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
• Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
  
  

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.

To apply, visit https://careers.pageuppeople.com/873/nr/en-us/job/552648/donor-and-member-services-specialist

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