What are the responsibilities and job description for the Administrative Support Assistant II position at California State University, Long Beach?
:
Welcome to the Undeclared and Academic Advising Center (UAAC). We support all undergraduate students at Cal State Fullerton, (CSUF) and our goal is to empower students to seek support and take the lead throughout their academic journey. We are seeking an exceptional individual to join our Academic Advising community as the Administrative Support Assistant II of Academic Advising to lead and support a team of academic advisors and the day-to-day function of the college-based advising program focusing on delivering equitable, top-notch advising for new and continuing students. Our Academic Advising mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student with diverse assets, needs, and backgrounds. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.
Under supervision of the Executive Director of Academic Advising, the Administrative Support Assistant II is responsible for providing general office, clerical, and administrative support for the Undeclared and Academic Advising Center (UAAC). Manages mail and emails, maintains files and records, processes documents and records, and gathers data. Interact with and respond to students, staff, and faculty via email, telephone, zoom meetings, and in person. Uses a variety of office support technology and systems such as Word processing and spreadsheets to complete assignments. Supports scheduling meetings and events as needed. Orders supplies, draft hospitality expense forms, assist with travel and procurement card reconciliation. May track or monitor expenses. Provides Department Information Technology Coordinator (DITC) support, assists with onboarding tasks for new hires. Helps lead and train student assistants and oversee their time reporting. The Administrative Support Assistant II will support the Executive Director of Academic Advising and other advising leadership (e.g., Associate Directors, Assistant Directors), and staff as needed. Other duties as assigned.
Essential Qualifications
High School diploma or the equivalent and three years of experience in general office, clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office methods, procedures, practices, and equipment. Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing. Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data. Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills. Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Basic typing and keyboarding skills.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred Qualifications
Experience in higher education office environment, preferably in an advising office.
License/Certifications
A valid California driver's license.
Special Working Conditions
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator
Additional Information
California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).
Effective October 1, 2025, the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2, 5, 7, and 9. This position may be subject to changes resulting from this implementation, in alignment with the provisions of the collective bargaining agreement.
Hiring Preference
On-Campus CSUEU Employees
Advertised: Nov 13 2025 Pacific Standard Time
Applications close: Dec 04 2025 Pacific Standard Time
Welcome to the Undeclared and Academic Advising Center (UAAC). We support all undergraduate students at Cal State Fullerton, (CSUF) and our goal is to empower students to seek support and take the lead throughout their academic journey. We are seeking an exceptional individual to join our Academic Advising community as the Administrative Support Assistant II of Academic Advising to lead and support a team of academic advisors and the day-to-day function of the college-based advising program focusing on delivering equitable, top-notch advising for new and continuing students. Our Academic Advising mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student with diverse assets, needs, and backgrounds. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.
Under supervision of the Executive Director of Academic Advising, the Administrative Support Assistant II is responsible for providing general office, clerical, and administrative support for the Undeclared and Academic Advising Center (UAAC). Manages mail and emails, maintains files and records, processes documents and records, and gathers data. Interact with and respond to students, staff, and faculty via email, telephone, zoom meetings, and in person. Uses a variety of office support technology and systems such as Word processing and spreadsheets to complete assignments. Supports scheduling meetings and events as needed. Orders supplies, draft hospitality expense forms, assist with travel and procurement card reconciliation. May track or monitor expenses. Provides Department Information Technology Coordinator (DITC) support, assists with onboarding tasks for new hires. Helps lead and train student assistants and oversee their time reporting. The Administrative Support Assistant II will support the Executive Director of Academic Advising and other advising leadership (e.g., Associate Directors, Assistant Directors), and staff as needed. Other duties as assigned.
Essential Qualifications
High School diploma or the equivalent and three years of experience in general office, clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office methods, procedures, practices, and equipment. Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing. Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data. Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills. Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Basic typing and keyboarding skills.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred Qualifications
Experience in higher education office environment, preferably in an advising office.
License/Certifications
A valid California driver's license.
Special Working Conditions
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator
Additional Information
California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).
Effective October 1, 2025, the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2, 5, 7, and 9. This position may be subject to changes resulting from this implementation, in alignment with the provisions of the collective bargaining agreement.
Hiring Preference
On-Campus CSUEU Employees
Advertised: Nov 13 2025 Pacific Standard Time
Applications close: Dec 04 2025 Pacific Standard Time
