Secretary

We are seeking a Secretary for the Member Benefits Department in our headquarters office in San Jose, CA. The Secretary supports the Member Benefits Department and reports to the Director of Member Benefits.

CSEA's Member Benefits Department markets services to CSEA members and staff, including travel, merchandising, sales, and discount programs, and does all the Association’s event planning. 

The California School Employees Association represents over 250,000 school employees who work in 750 school districts in California. They provide support services to school children as para-educators, administrators, food service, bus drivers, nurses, and skilled employees in grounds, maintenance and operations. CSEA is the largest classified school employee union in the AFL-CIO. If you are passionate about serving our communities, schools and members, then CSEA may be the place for you! 

Examples of duties and responsibilities:

• Provide excellent customer service to members and staff
• Anticipate needs and prepare materials for Conferences, meetings and events
• Process and mail ticket orders for amusement parks and attractions
• Maintain and reconcile tickets and CSEA store inventory 
• Create and maintain databases, reports, and spreadsheets
• Provide support at annual conference
• Maintain financial records and files
• Independently compose correspondence
• Maintain office filing and record systems
• Maintain effective office procedures and work flow
• Assist visitors and telephone callers 
• Acts as front desk receptionist and greets staff, members, and visitors
• Monitors and routes incoming calls and answers questions
   

Knowledge of:

• Event planning
• Office procedures, including video conferencing
   

Ability to:

• Communicate and write clearly and concisely
• Work independently with attention to detail 
• Understand and relate to people 
• Show initiative, exercise sound judgment 
• Handle information with discretion
• Be flexible in a fast-paced, collaborative environment
• Remain calm under pressure
• Understand the priorities of the Association
• Work occasional weekends, holidays or overtime
   

The ideal candidate will have the following qualifications:

• Experience emphasizing customer service
• Excellent communication skills
• Proficiency in MS Office 365
• Ability to work and adapt to a fast paced environment
• Flexible, high initiative, attention to detail
• Maintains confidentiality
• College degree preferred
   

The salary range for Secretary III is $63,360 - $78,492. Starting salaries are typically at the first step on our salary range, although consideration may be given for candidates with exceptional qualifications and experience. 

CSEA offers outstanding salaries and benefits, including 19 paid holidays, 3 weeks’ vacation, medical benefits for you and your family, life insurance coverage, and a pension and 401(k) plan.   

To Apply

Go to www.csea.com/careers, upload your resume and write a cover letter to tell us why you're passionate about improving lives, with an example of how you provide excellent customer service. Only applications on our website will be considered. 

CSEA is proud to be an equal opportunity employer, committed to building and supporting a diverse workforce.

This is a non-exempt position under the Fair Labor Standards Act.

EOE/AA