What are the responsibilities and job description for the Rental Coordinator position at California Rent A Car?
California Rent A Car, a fast-paced and growing company, is seeking a highly motivated, enthusiastic, and detail oriented person for a full-time position as a Rental Coordinator. This Culver City-based position works with some of the best commercial & television production companies in Los Angeles, along with elite catering and event companies.
Responsibilities
- Scheduling rentals in an efficient manner that maximizes fleet utilization.
- Coordinating deliveries and pick-ups with excellent teamwork communication.
- Prepare rental and return documents accurately and completely. Disclose rates, additional charges, rental
terms and conditions, and obtain proper customer signatures.
- Organizing corporate account information in a systematic format.
- Invoicing agreements (opening and closing rental contract) accurately and promptly.
- Be knowledgeable on vehicle fleet and be able to provide any additional information necessary
regarding option and/or additional services offered.
- Answer phones and respond to emails in a friendly and prompt manner.
- Assist customers by effectively responding to or resolving customer service issues.
- Maintain a professional appearance in both personal dress and office cleanliness.
- Perform other customer related duties to ensure our service exceeds customer expectations.
- Perform other duties as assigned by management.
REQUIREMENTS:
- AA degree or 3 years relevant experience in commercial production or the transportation industry
-Must have STRONG written and verbal skills.
-Attention to detail
-A positive attitude
-Able to thrive in a team environment
-This is an in-person role that includes Saturday work hours