Receptionist I

Position Summary:

The Receptionist receives visitors, answers phones, ascertains their needs and contacts the proper individual, and performs related clerical duties according to the project assigned.

Position Responsibilities include:

• Operates multi-positioned telephone switchboard to relay incoming, outgoing and inner-office calls, and performs other tasks related to communication.

• Greets visitors, determines their needs, and contacts the proper person.

• Answers general questions and gives general information to those visiting or calling the community

• Performs a variety of other clerical duties, depending upon project assigned, such as: posting data from one record to another, typing reports, sorting and distributing mail and phone messages, and other related clerical duties.

• Schedules and coordinates tele-conference calls.

• Sorts and distributes mail and other inter-office materials necessary for facility operations.

• Schedules and coordinates room calendars.

• Accurately completes assignments according to directions given and performs other duties as required of position.

Qualifications

Education:

High school or equivalent G.E.D., including courses in typing required.

Training and Experience:

Experience as a receptionist with public contact desirable. Experience with PC and related software preferred.

All staff that provide direct care to residents will have current first aid training.

Job Knowledge:

Knowledge of telephone etiquette, interpersonal communication, typing formats for correspondence and documents, calendaring and filing.