Meat Department Associate

Receiving:

• Check the load against the invoice for proper billing.
• Report overages and shortages, report to the Meat Department manager
• Inspect all products for quality and condition. Identify products that are not acceptable, report to the Meat Department manager
• Put load away in designated storage area, while maintaining proper rotation and cleanliness.
• Code date all product to assist in proper rotation.

Department Maintenance:

• Coordinate storage of items to be returned to suppliers. See that unsellable items are properly disposed of. Keep accurate shrinkage logs.
• Ensure that meat shelves, displays, aisles, prep & storage areas are in clean, orderly conditions, meeting all health department standards.
• Ensure trash is removed; sales floor and prep areas are swept and mopped daily.
• Perform daily cooler & sales floor temperature checks
• Ensure freshness and quality through rotation of product throughout the department
• Maintain a cleaning log for the sales floor and meat retail area
• Cleans and sanitizes meat preparation areas, equipment, and fixtures with the manner and procedures established by the department and in accordance with all applicable health regulations.
• Monitors inventory of cleaning supplies and sanitizing chemicals, informing the Meat Manager when supplies are low according to the department standards

Merchandising:

• Plan attractive meat displays, using color and texture to enhance.
• Ensure displays are replenished, rotated, culled daily.
• Ensure building and maintaining of in-store displays, according to established standards for appearance, variety and ease of shopping and stocking.
• Ensure accurate, up-to-date uniform department signs.

Customer Service:

• Assist customers meat questions in prompt friendly manner.
• Assist customers with special orders and oversee special orders system in the department to ensure customers receive their orders.
• Respond to meat department customer suggestions, comments & complaints in a reasonable manner.
• Always make our customers know that they are important and special, assist in any other department as needed.
• Answer & route phone calls.
• Greets customers and provides them with prompt and courteous service and assistance as needed.

Other Responsibilities:

• Perform other tasks assigned by management.
• Assist other customers in all departments, in prompt friendly courteous manger, referring them to other staff when necessary.
• Maintain department logs, cleaning schedules, safety materials, and inventory documents.
• Must have basic knowledge of math, weights, and measures.
• Have knowledge of Meat & Seafood products and ability to reference customer questions.
• Performs duties in a safe and efficient manner
• Participates in training activities to increase personal skill levels, and to improve overall department processes and customer service.
• Meets the physical requirements to perform the job functions listed below.

• Minimum 1 year experience in Meat & Seafood department or equivalent retail experience
• Organized, consistently follows through on commitments
• Demonstrates the ability to handle multiple demands
• Communications skills – clear directions, good listener
• Problem solving – Anticipating, analyzing, and identifying problems
• Experience serving the public
• Ability to project friendly, outgoing personality
• Understand key business standards related to food, service, and cleanliness
• Continuously interacting with customers and co-workers
• Willingness and ability to learn and grow to meet the changing requirements of the job
• Ability to lift heavy boxes frequently up to 40 pounds and occasionally up to 50 pounds
• Ability to walk and stand for long periods
• Ability to work in cold, wet conditions
• Prolonged standing, walking, squatting, and/or bending
• Repetitive use - hand to finger motions, handle or feel objects, reach with hands and arms
• Must be able to adjust vision to both day and night lighting and be able to focus on distant and close-range projects
• Occasionally high stress when dealing with systems/customers/staff
• Ability to remain calm under pressure and in stressful situations
• Willingness to work weekends
• Regular, predictable attendance
Ability to work a flexible schedule to include a variety of shifts
• - afternoons, nights, weekends, and holidays
• Evening/night work may be required