Systems Analyst / Release Manager

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

If you’re a detail-driven IT professional who thrives at the intersection of planning, analysis and delivery, this is the opportunity to shape how technology solutions are designed, released and maintained at the Franchise Tax Board. The Analysis Bureau, Web & CCP Applications Analysis Section (WCAAS) is Seeking an IT Specialist I (IT Release & Systems Solution Coordinator) to serve as a critical link between business analysis, system design and release/deployment management (multiple positions may be filled under this recruitment).

This role combines the analytical expertise of a Systems Analyst with the coordination and execution skills of a Release/Deployment Manager to provide end-to-end ownership of change, ensuring that solutions are well-planned, fully understood and successfully implemented.

About The Team And Vision

The Analysis Bureau, WCAAS supports FTB’s mission through innovative, reliable, and well-integrated IT systems that serve millions of Californians. As our systems and processes evolve, we’re redefining how releases and business solutions come together. This position was created to bridge the gap between analysis and deployment, establishing a model where one role coordinates both what needs to change and how that change is delivered.

We’re looking for a systems-minded analyst who can elevate how we plan, deliver, and sustain change across our application portfolio. This role is pivotal in shaping a more connected, proactive and predictable SDLC environment.

Key areas of focus include:

• Bridging systems analysis and release planning to ensure all changes are seamlessly integrated into delivery cycles
• Standardizing SDLC processes to improve predictability, reduce last-minute conflicts, and support smoother hand-offs across teams
• Strengthening ownership of Maintenance & Operations activities, ensuring “keep-the-lights-on” work is clearly defined, prioritized and aligned with available capacity
• Enhancing cross-team planning and communication, balancing workloads and ensuring readiness for each release cycle
• Providing early insight into technical and resource impacts, enabling better costing, prioritization, and stakeholder decision-making
• Fostering a system-level understanding of supported applications, helping us anticipate dependencies, mitigate risks, and drive continuous improvement
  
  

Key Responsibilities:

• Coordinate and manage the planning, analysis and deployment of system releases and maintenance work across all SDLC phases
• Serve as a liaison between business and technical teams to ensure clarity of requirements, impact analysis and release readiness
• Use tools such as Azure DevOps (ADOS) FTB’s capacity planning tools to plan and track release progress, dependencies and approvals
• Facilitate cross-team meetings, including release readiness, JADS and lessons-learned sessions
• Identify risks, issues and resource constraints; develop mitigation plans and communicate impacts to leadership
• Develop and maintain release/deployment related documentation including release calendars, deployment plans/schedules
• Support post-implementation validation and continuous improvement by analyzing outcomes and incorporating lessons learned
• Participate in enterprise initiatives aimed at improving release, change and planning processes
  
  

Additional Positions May Become Available (eRPA 2526-00606)

Please complete this optional survey letting us know how you heard about this position by clicking here.

You will find additional information about the job in the Duty Statement .

Position Details

Job Code #:

JC-498937

Position #(s):

564-207-1402-XXX

Working Title:

Systems Analyst / Release Manager

Classification:

INFORMATION TECHNOLOGY SPECIALIST I

$6,513.00 - $8,729.00 A

$7,163.00 - $9,599.00 B

$7,864.00 - $10,537.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”.

We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.

• Experience working within the Software Development Lifecycle including requirements analysis, design or release management
• Experience planning, coordinating and managing releases or technical changes
• Experience as a business or systems analyst gathering and documenting requirements, evaluating impacts and developing technical or functional specification
• Experience developing and maintaining release documentation including schedules, deployment plans, capacity plans and communication materials.
• Experience facilitating cross-functional meetings such as Joint Application Development (JAD) sessions, solution assessment meetings, release/deployment planning meetings and post-implementation lessons learned discussions
• Experience analyzing issues/business problems and identifying appropriate solutions
• Knowledge of Franchise Tax Board Applications, programs and procedures is desirable
• Strong verbal and written communication skills with the ability to interact with business and technical partners to identify system dependencies, constraints or requirements
• Excellent analytical skills with demonstrated ability to think logically, creatively and make recommendations
• Ability to use tact and good judgment while working cooperatively with others
• Ability to work independently and in a team environment
• Ability to interpret laws and legislations and understand potential impacts to our applications
• Ability to work on multiple projects and/or assignments simultaneously and adapt to changing priorities
  
  

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.ftb.ca.gov

Human Resources Contact:

Classification and Hiring Unit

(916) 845-3608

Hiring Unit Contact:

Jenette Shipley / IT Workforce

(916) 845-7851

jenette.shipley@ftb.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Office

(916) 845-2860

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Final Filing Date: 12/1/2025