Front office / Back Office Medical Assistant

Medical Assistant

Position Overview

We are seeking a versatile Medical Assistant to join our exciting new ENT practice to support both the front and the back office. This dynamic role requires flexibility, a positive can-do attitude, and the ability to seamlessly transition between patient care and administrative responsibilities. Become part of a practice that invests in its people and recognizes that the role you play in patient care genuinely matters.

What We Offer

• A strong commitment to investing in our team members' growth, success and well being
• Comprehensive medical and dental insurance
• 401(k) retirement plan
• Paid time off
• Professional development and training opportunities
• Supportive team environment focused on work-life balance
• Opportunity to grow with a new practice

Key Responsibilities Clinical Duties:

• Prepare patients for examinations and assist physician during visits and procedures
• Obtain and document patient history, vital signs, and relevant information
• Perform routine clinical tasks including procedure setup and post-op care instructions
• Conduct hearing testing preparation (training provided)
• Manage patient flow, rooming, and equipment preparation/cleaning
• Communicate test results and treatment instructions as directed by physician
• Maintain sterile environment and ensure compliance with safety protocols

Administrative Duties:

• Schedule and confirm appointments with goal of zero no-show rate
• Verify insurance eligibility and obtain authorizations
• Process prescription refills and respond to patient messages appropriately
• Maintain accurate records in Epic EMR system
• Schedule surgeries and coordinate follow-up appointments
• Manage test scheduling and results communication
• Greet patients professionally and ensure positive first impressions
• Scribe / help with documentation

QualificationsRequired:

• Strong verbal and written communication skills
• Proactivity to solve problems and desire to learn new skills
• Excellent organizational abilities and attention to detail
• Ability to multitask in fast-paced environment
• Compassionate, patient-centered approach
• Proficiency with computers and ability to learn new software
• Team player with flexibility to cover various roles as needed

Preferred:

• Certified Medical Assistant (CMA) or equivalent training/experience
• Prior experience in medical office setting
• ENT or specialty practice experience
• Epic EMR system experience
• Knowledge of medical terminology and insurance processes
• Bilingual abilities

About Our Practice

We are a new ENT private practice committed to exceptional patient care and experience. We believe every interaction matters—from the first phone call to the final follow-up.

We invest in our team as much as our patients, valuing kindness, ownership, and responsibility. We know that respected, appreciated team members provide better patient care and create a positive workplace culture. As a new practice, you'll have the opportunity to help shape our processes and grow with us.

Our ideal candidate is proactive in solving problems, eager to learn, and committed to making each patient feel welcomed and cared for. If you're looking for a position where you can make a real difference in patients' lives while working with a supportive team, we want to hear from you.

How to Apply

Please submit your resume and an optional cover letter to . In your cover letter, tell us why you're passionate about patient care and what attracts you to working in our practice. Applications are reviewed on a rolling basis; ideal start by early to mid October.

We are an Equal Opportunity Employer committed to creating a diverse and inclusive workplace.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off

Work Location: In person

Salary : $25 - $35