INFORMATION TECHNOLOGY SPECIALIST II

Position Details

Job Code #: JC-519173
Position #(s): 800-783-1414-009
Working Title:

Solutions Architect
Classification:: INFORMATION TECHNOLOGY SPECIALIST II
$8,625.00 - $11,557.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1
Work Location: Sacramento County

Telework: In Office
Job Type:: Permanent, Full Time

Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

Information Systems Division's (ISD) mission is to develop, support and promote the business value of IT which comes from the ability to conduct business processes more reliably, faster and at lower cost. ISD creates value by continually improving customer service and providing access to information that enables better decision making by California Department of Social Services(CDSS) business units.

ISD accomplishes this by:

• Effectively managing information systems and equipment;
• Planning, communicating and implementing responsible information technology policies and solutions; and,
• Sharing and transferring information technology knowledge and tools.
  
  
  

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.

Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties If you have a passion to be a part of a team that works to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families then is this is the place for you!

The Information Systems Division works in collaboration with programs and county agencies, to provide solutions to systems that assist families access essentials such as, but not limited to, medical services, care providers, groceries, and transportation.

Under the general direction of the Technical Services Unit's Technical Services Manager, an IT Manager I, the Information Technology Specialist II (IT Spec. II) codifies the enterprise vision, leads the solution architecture, technical development, implementation, maintenance and support of the IT project(s) within ISD. The IT Spec. II provides technical expertise in architecture, design, development, and ongoing support of the the the IT project(s) within ISD. The IT Spec. II leads staff and consultants. The primary duties of the IT Spec. II include developing and maintaining the technical architecture of the IT project(s) within ISD, operation, and maintenance of systems including user research, user-centric design, development and configuration, testing, and iterative implementation of the business application services.

Some positions at CDSS ISD are eligible for telework but majority would require in person attendance as per CDSS employment policy.

If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey.

Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov . For guidance on applying for a state job, visit Three Steps to a State Job

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You will find additional information about the job in the Duty Statement .

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
  
  
  

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

The response to the question below constitutes the selection for the first-round interview for this position, as the Statement of Qualifications (SOQ). Response to the SOQ are to be typed, in 11-point Arial font, on 8 1/2" x 11" paper with standard 1” margins. Please put your name, the position number you are applying for, and the page number in the header page, and right justify. Response is limited to two (2) pages in length.

• After reviewing the duty statement, what in your background, training, education, and experience make you an ideal fit for this position?
• Reflecting upon your experience on a complex project, where you needed to manage multiple data submissions from various sources that spanned multiple regulatory requirements, please tells us: what was the project, who were the stakeholders, what was your role, what sources of data did you need to mediate across, what was the biggest challenge, how did you develop a successful mitigation strategy for it, what was the project outcome, and what was your biggest learning.
• CDSS's IT project has multiple stakeholders across the federal, state, county, and client levels. Reflecting upon a project that you worked on with multiple stakeholders, please tell us: what was the project, who were the stakeholders, what was your role, how did you manage communication with the stakeholders, how did you manage conflicting requirements, what was the biggest challenge, how did you mitigate it, what was the project outcome, and what was your biggest learning.
  
  
  

4 Many CDSS's IT projects are a multi-department Information Technology (IT) solution that improves California families' access to services by streamlining the eligibility verification process. How would you describe your experience in designing a scalable, secure, and cost-effective cloud-based application, what was the biggest challenge, what was your strategy to make the solution scalable and resilient, how did you contribute in optimizing the cost-efficiency while maintaining high availability and performance?

This position is subject to fingerprinting clearance by the Department of Justice.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to the appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/13/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services

California Department of Social Services

Attn: Classification & Pay Unit

P. O. Box 944243 - MS 8-15-58

Sacramento , CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services

California Department of Social Services

Classification & Pay Unit

744 P Street, MS 8-15-58

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.
  
  
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.