What are the responsibilities and job description for the INFORMATION TECHNOLOGY SPECIALIST I position at California Department of Social Services?
Position Details
Job Code #: JC-512843
Position #(s): 800-712-1402-026
Working Title:
IT Representative
Classification:: INFORMATION TECHNOLOGY SPECIALIST I
$6,513.00 - $8,729.00 A
$7,163.00 - $9,599.00 B
$7,864.00 - $10,537.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type:: Permanent, Full Time
Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
ISD supports CDSS’s mission to preserve and strengthen families by delivering IT solutions that enable programs to efficiently connect families with essential services. The division collaborates with programs and counties to ensure IT systems meet statewide service delivery needs.
CDSS Guiding Principles
Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.
Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.
Job Description And Duties If you have a passion to be a part of a team that works to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families then is this is the place for you!
The Information Systems Division works in collaboration with programs and county agencies, to provide solutions to systems that assist families access essentials such as, but not limited to, medical services, care providers, groceries, and transportation.
The California Department of Social Services’ (CDSS) Information Systems Division (ISD) has an amazing opportunity for an Information Technology Specialist I (ITS I) to join a dynamic team and make a difference in many young Californians’ lives. Under the general direction of the Information Technology Supervisor II, the IT Representative/Business Analyst is responsible for and directs current and future development and provide project leadership for the identification, development, and implementation of complex information technology systems solutions. The incumbent provides direction and leadership for a team of technical specialists and program area subject matter experts.
Additionally, the incumbent will act as the project staff for the required analytical studies to determine the optimum solutions and prepare Project Approval Lifecycle (PAL) Framework documents, Budget Change Proposals (BCPs), and Federal Grant Funding requests necessary to obtain the required approvals and funding to implement solutions.
The duties of this position are focused on the Software Engineering domain; however, work may be assigned in other domains as appropriate.
The following includes the key duties and/or responsibilities of the IT Representative/Business Analysis position:
Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov . For guidance on applying for a state job, visit Three Steps to a State Job
Follow us on LinkedIn to stay updated on our latest opportunities.
You will find additional information about the job in the Duty Statement .
Special Requirements
Statement Of Qualifications APPLICATIONS RECEIVED WITHOUT A STATEMENT OF QUALIFICATIONS (SOQ) WILL NOT BE CONSIDERED. NOTE: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ.
A resume is not required, but it is strongly encouraged.
To be considered for this position, applicants must submit a Statement of Qualifications (SOQ). The SOQ must be no more than two pages in length, single-spaced, using Ariel 12-point font, and must have the applicant's first and last name and Statement of Qualifications in the upper left corner. The SOQ must be completed and numbered in the exact order presented and provide responses to each of the following questions.
Please explain your experience as it relates to the following questions below:
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to the appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/7/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Social Services
California Department of Social Services
Attn: Classification & Pay Unit
P. O. Box 944243 - MS 8-15-58
Sacramento , CA 94244-2430
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Social Services
California Department of Social Services
Classification & Pay Unit
744 P Street, MS 8-15-58
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Job Code #: JC-512843
Position #(s): 800-712-1402-026
Working Title:
IT Representative
Classification:: INFORMATION TECHNOLOGY SPECIALIST I
$6,513.00 - $8,729.00 A
$7,163.00 - $9,599.00 B
$7,864.00 - $10,537.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type:: Permanent, Full Time
Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
ISD supports CDSS’s mission to preserve and strengthen families by delivering IT solutions that enable programs to efficiently connect families with essential services. The division collaborates with programs and counties to ensure IT systems meet statewide service delivery needs.
CDSS Guiding Principles
Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.
Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.
Job Description And Duties If you have a passion to be a part of a team that works to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families then is this is the place for you!
The Information Systems Division works in collaboration with programs and county agencies, to provide solutions to systems that assist families access essentials such as, but not limited to, medical services, care providers, groceries, and transportation.
The California Department of Social Services’ (CDSS) Information Systems Division (ISD) has an amazing opportunity for an Information Technology Specialist I (ITS I) to join a dynamic team and make a difference in many young Californians’ lives. Under the general direction of the Information Technology Supervisor II, the IT Representative/Business Analyst is responsible for and directs current and future development and provide project leadership for the identification, development, and implementation of complex information technology systems solutions. The incumbent provides direction and leadership for a team of technical specialists and program area subject matter experts.
Additionally, the incumbent will act as the project staff for the required analytical studies to determine the optimum solutions and prepare Project Approval Lifecycle (PAL) Framework documents, Budget Change Proposals (BCPs), and Federal Grant Funding requests necessary to obtain the required approvals and funding to implement solutions.
The duties of this position are focused on the Software Engineering domain; however, work may be assigned in other domains as appropriate.
The following includes the key duties and/or responsibilities of the IT Representative/Business Analysis position:
- Manage IT Service Request intake process, including business impact assessment, mid-level businessrequirements and provide feedback to business team.
- Manage the low complexity projects; develop detailed specifications and business requirements, analyzedata and situations, identify, and document problems, and develop effective solutions that relate directly withthe business activities.
- Plan implement and coordinate project activities with internal and/or external stakeholders, oversightagencies and vendor teams.
- Manage the working relationships and collaboration between project leadership, agency, departmentdirectorate, business partner, stakeholders, and advocacy groups.
Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov . For guidance on applying for a state job, visit Three Steps to a State Job
Follow us on LinkedIn to stay updated on our latest opportunities.
You will find additional information about the job in the Duty Statement .
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
Statement Of Qualifications APPLICATIONS RECEIVED WITHOUT A STATEMENT OF QUALIFICATIONS (SOQ) WILL NOT BE CONSIDERED. NOTE: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ.
A resume is not required, but it is strongly encouraged.
To be considered for this position, applicants must submit a Statement of Qualifications (SOQ). The SOQ must be no more than two pages in length, single-spaced, using Ariel 12-point font, and must have the applicant's first and last name and Statement of Qualifications in the upper left corner. The SOQ must be completed and numbered in the exact order presented and provide responses to each of the following questions.
Please explain your experience as it relates to the following questions below:
- Please share an example of a project you planned frort to finish? Describe the steps you took to develop a
- Describe the key qualities and traits of an effective leader, and share an example of a time when you
- Describe experience analyzing technical issues and communicating effectively with stakeholders.
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to the appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/7/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Social Services
California Department of Social Services
Attn: Classification & Pay Unit
P. O. Box 944243 - MS 8-15-58
Sacramento , CA 94244-2430
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Social Services
California Department of Social Services
Classification & Pay Unit
744 P Street, MS 8-15-58
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Salary : $6,513 - $10,537