Team Manager/STAFF SERVICES MANAGER I

Under the general direction of the Rehabilitation Administrator II (District Administrator), the Staff Services Manager I provides direct supervision to the staff following personnel policies and procedures; oversees the analysis, evaluation, and reporting of performance, staffing, and budget/fiscal data regarding the level of performance and use of resources in the District; makes recommendations for continuous improvement or remedial action as needed; directs the coordination of district program evaluation and audits to ensure district compliance with state and federal regulations; oversees the administration of personnel matters for the district, such as hiring, probation reports, annual reviews/Individual Development Plans (IDPs), employee conflicts and complaints; conducts first or second level management review of telework requests, performance evaluations for District staff, and approval authority for Senior Vocational Rehabilitation Counselors, QRP; acts on behalf of the District Administrator to administer the district’s rights and remedies process; participates in local mediations with the Office of Administrative Law, consumers, and local staff; provides oversight and leadership to the outreach and notification to local community partners for annual State Plan public hearings; and conducting outreach to identified local stakeholders for completion of Statewide Needs Assessment.

As the District Administrator designee, the SSM I is authorized to attend and make decisions for the district at meetings and other events with directors and administrators of community organizations and other external stakeholders; discusses results and recommended actions with the District Administrator; prepares written documentation and presentation materials, as needed for the District leadership team; conducts District Administrator level investigations and reporting of alleged dependent adult abuse of DOR consumers; consults with DOR Legal Office for guidance and assistance on personnel and consumer-related matters; collaborates with the District Administrator to develop, implement, and monitor the District Strategic Plan; develops and coordinates with the DOR Diversity Officer to address services to unserved and underserved client populations in the district; acts as district liaison with CORE university programs and other recruitment resources.