What are the responsibilities and job description for the California Closets Richmond VA Design Consultant position at California Closets - Raleigh, NC / Richmond, VA?
Benefits:
- 401(k) matching
- Employee discounts
- Flexible schedule
Compensation & Benefits
- A generous compensation package that includes a paid training program, commission, and bonuses
- Initial and ongoing training on products, CRM, and proprietary CAD software
- Qualified leads; a flexible work schedule; an excellent environment in a refreshingly open culture alongside individuals who love to exceed expectations
Job Description
For more than four decades California Closets has built a reputation on delivering truly custom products and unparalleled service to our clients. All of our projects are 100% custom and built with the best products in the industry. We’ve helped transform spaces, enhanced homes, and allowed people to get more out of life. And as we move forward, we’re passionate about continuing to do all that and more!
Job Summary
The Design Consultant provides an in-home customer experience by designing and selling cabinetry, closets, countertops, home offices, garages, media centers, and other storage solutions for homes. Position includes estimating, selling, ordering, measuring home spaces, scheduling deliveries and installation, and customer service.
Responsibilities
- Design organization units for customers utilizing technology (ie. Laptop, Ipad) and our proprietary CAD software program.
- Utilize a consultative sales approach to meet monthly sales goals.
- Telecommute to customers’ homes for a needs analysis to design a unit
- Participate in monthly training sessions
- Continuous follow-up with the customers and collaboration with the installation team to ensure job completion.
- Pursue referrals and repeat business.
Qualifications
- Professional and assertive, consultative sales skills.
- Understanding the importance of repeat customers, referrals, and cultivating relationships.
- Interior design education, direct industry experience, or proven passion for home décor.
- Experience in customer service or retail sales of any kind, where the consultant is the reason for repeat clients.
- The ability to be consistently inspirational and create delightful customer and brand experiences.
- Confidently be able to sell and promote a product
- Advance knowledge of working with basic computer software programs and/or previous experience with CAD Software.
- The ability to be creative, yet meticulously detail-oriented with a sense of craftsmanship.
- Team player with the ability to manage a portfolio of projects and clients of different complexity in a dynamic environment.