What are the responsibilities and job description for the Treatment Coordinator position at CaliDental?
Job Description
We are seeking a dedicated and organized Treatment Coordinator to join our team. The ideal candidate will managing patient care plans, coordinate treatment schedules, and ensuring compliance with office protocols.
Duties and Responsibilities
- Develop and manage individualized care plans for patients, ensuring that all treatment options are clearly communicated.
- Schedule and coordinate patient appointments, follow-ups, and treatment sessions.
- Maintain accurate patient records in compliance with HIPAA regulations and ensure confidentiality of sensitive information.
- Assist with medical coding and billing processes to facilitate timely collections.
- Provide support as a medical receptionist, including answering phones, greeting patients, and managing office correspondence.
- Handle medical collections efficiently while maintaining positive relationships with patients.
- Present patients with payment options such as care credit, lending club and/or submit to complete treatment
Skills and Qualifications
- Proficiency in developing care plans tailored to individual patient needs.
- Experience as a medical receptionist or in a similar administrative role within a healthcare setting.
- Familiarity with electronic health systems and insurance websites
- Knowledge of HIPAA regulations to ensure compliance in handling patient information.
- Understanding of medical coding practices to assist with billing processes.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- PPO Treatment planning experience
- Spanish speaking preferred
- Sales experience is a plus
Nothing in this job description restricts CaliDental’s right to assign or reassign job duties and responsibilities for this position at any time.
Salary : $22 - $25