What are the responsibilities and job description for the Multi-Site Senior Assistant Manager position at Caliber Car Wash?
Company Description
Based in Atlanta, Georgia, Caliber Car Wash was founded with the mission to improve the lives of others by offering quick, quality washes with friendly customer service every day. At Caliber, we prioritize customer satisfaction and continuous improvement, which has driven our rapid growth and success. Our commitment to training and supporting our team members, especially at the site level, fuels our strong team-oriented culture. As we expand, we provide new and exciting opportunities for career advancement and development.
Role Description
This is a full-time hybrid role for a Multi-Site Senior Assistant Manager located in Daytona Beach, FL, with some work from home allowed. The Multi-Site Senior Assistant Manager will oversee daily operations across multiple locations, ensure exceptional customer service, and assist in managing staff and resources. Responsibilities include supervising site managers, maintaining operational standards, implementing company policies, and addressing customer concerns to enhance overall satisfaction. The role also involves training team members and supporting their professional development.
Qualifications
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- Strong leadership and management skills, with experience supervising multiple locations
- Excellent communication and interpersonal skills for effective team collaboration
- Customer service-oriented mindset with a focus on enhancing customer experience
- Ability to implement and uphold company standards and policies
- Problem-solving skills to address operational challenges and customer concerns
- Ability to work independently and remotely while managing multiple tasks
- Experience in the automotive or service industry is a plus