Customer Service/Sales Representative

Overview

This position outlines a role for a customer representative who works directly with clients in person, offering product information, resolving issues, and ensuring customer satisfaction. Here's a breakdown of what of what stands out:

Keys Responsibilities:

• Face-to-Face Interaction: The CSR will be engaging with customers directly, requiring good interpersonal skills and a personable d demeanor.
• Sales and Referrals: There's an emphasis on generating customer referrals and appointments, suggesting the role is customer.
• Product Presentation: The CSR is expected to present and explain the features/benefits of the Avalir Platinum home maintenance system. Which requires product knowledge & orientation.
• Customer Relationship Building: Building trust with customers through communication is central to the role, making empathy and strong listening skills essential.
• App Usage: Using a company-specific app.
• Problem-Solving: The role involves troubleshooting customer complaints and offering solutions quickly efficiently

Desired Skills:

• Customer Support Experience: Proven track record in customer service.
• Active Listening & Communication: The CSR should be able to listen attentively and communicate clearly to solve problems and explain product benefits.
• Adaptability: The ability to respond to different customer personalities and adapt the communication style is crucial.
• Time Management: The role involves multitasking, handling customer accounts, and prioritizing tasks effectively.

Additional Requirements:

• Required transportation to and from work.
• Flexible Schedule: Willingness to work evenings and weekends when needed.

Job Type: Full-time

Pay: From $3,000.00 per month

Application Question(s):

• Can you start work immediately or do you have to give a notice?
• Can you work evenings and weekends?
• Do you have reliable transportation to and from work?

Work Location: In person

Salary : $3,000