What are the responsibilities and job description for the Slot Technician position at Calder Casino?
Calder Casino, a Churchill Downs, Inc. property since 1999, is a premier entertainment destination in Miami Gardens, Florida. Opened in 2010, the casino features over 1,100 state-of-the-art slot and video poker machines, as well as an e-table games pit with electronic blackjack and roulette. The casino also boasts a card room offering games like Casino War and Ultimate Texas Hold ‘Em with exciting Progressive Bad Beat Jackpots. Known for its vibrant gaming environment, Calder Casino hosts monthly promotions including giveaways and events. Churchill Downs Incorporated, the parent company known for the iconic Kentucky Derby, is based in Louisville, Kentucky.
This is a full-time on-site role for a Slot Technician located at Calder Casino in Miami Gardens, FL. The Slot Technician will be responsible for the maintenance, repair, and troubleshooting of slot machines and gaming equipment. Daily tasks include using hand tools to ensure proper functionality, resolving technical issues promptly, and performing preventative maintenance. The role also involves providing excellent customer service to patrons and working closely with the team to ensure a seamless gaming experience.
- Proficiency in Maintenance & Repair and the use of Hand Tools for troubleshooting and resolving technical issues
- Strong Customer Service skills with the ability to assist and communicate effectively with patrons
- Experience in supervising tasks or teams and ensuring adherence to operational standards
- Knowledge of troubleshooting procedures, diagnostic tools, and problem-solving in a technical environment
- Ability to work on-site in Miami Gardens, FL
- Previous experience working with slot machines or related gaming equipment is a plus
- High school diploma or equivalent; technical or vocational training is preferred