Marketing Project Manager

Marketing Project Manager

Project: Salesforce Commerce Cloud to Shopify Migration

Contract Duration: 12 Months

Location: Remote; **Candidates must be within a commutable distance of Weehawken, NJ**

Industry: Retail / E-Commerce

Position Summary

We are seeking an experienced Project Manager to lead the end-to-end execution of a large-scale Salesforce Commerce Cloud to Shopify migration for a leading retail organization. This role will be responsible for driving project execution across highly cross-functional technical and business teams, ensuring the migration remains aligned to established timelines, milestones, dependencies, and business objectives.

The Project Manager will serve as the central point of coordination across IT, Site Experience, Merchandising, Product Management, and other business and technical stakeholders. This individual will bring structure, visibility, and accountability to a complex digital transformation initiative involving multiple workstreams and interdependencies.

The ideal candidate is an organized, proactive project leader who is comfortable operating in a fast-paced retail environment, managing ambiguity, escalating issues appropriately, and communicating effectively with both technical teams and senior business leadership. Experience with e-commerce platform migrations, digital transformation, or large-scale technology implementations is highly preferred.

Key Responsibilities

Project Planning & Execution

• Own and maintain the comprehensive project plan for the Salesforce Commerce Cloud to Shopify migration, including milestones, timelines, dependencies, critical path activities, and resource requirements.
• Establish clear project structure, governance, deliverables, and operating rhythms to drive consistent execution across workstreams.
• Coordinate activities across technical and business teams to ensure deliverables remain aligned with the overall migration strategy and project timeline.
• Track progress against key milestones and proactively identify schedule risks, resource constraints, dependencies, and potential impacts to the critical path.
• Ensure project activities remain aligned to agreed-upon scope, priorities, timelines, and business objectives.

Cross-Functional Stakeholder Management

• Serve as the primary project management point of contact across IT, Site Experience, Merchandising, Product Management, and other cross-functional teams.
• Build strong working relationships across technical and business stakeholder groups and establish clear accountability for project deliverables.
• Facilitate project meetings, working sessions, status reviews, steering committee meetings, and other project governance forums.
• Drive follow-up and accountability on action items, decisions, dependencies, and outstanding deliverables.
• Translate complex technical project information into concise, business-focused updates for non-technical stakeholders and leadership.

Risk, Issue & Dependency Management

• Proactively identify project risks, issues, assumptions, and dependencies and maintain a comprehensive RAID log.
• Develop mitigation and contingency plans in partnership with appropriate stakeholders.
• Escalate critical risks, blockers, and timeline concerns with clear recommendations and potential impacts.
• Manage cross-functional dependencies between technical and business workstreams to prevent delays and ensure coordinated execution.
• Monitor project health and identify emerging concerns before they impact major milestones or the overall go-live timeline.

Scope & Change Management

• Monitor project scope and ensure changes are appropriately documented, assessed, and communicated.
• Facilitate the established change management and governance process for project-level changes.
• Evaluate the potential impact of scope changes on timelines, resources, dependencies, and project objectives in partnership with appropriate stakeholders.
• Maintain clear documentation of key decisions, assumptions, approvals, and changes throughout the project lifecycle.

Testing, UAT & Go-Live

• Coordinate project planning and execution for system testing, integration testing, user acceptance testing (UAT), defect resolution, cutover, and go-live activities.
• Partner with technical and business teams to establish testing milestones, dependencies, readiness criteria, and timelines.
• Track testing progress, outstanding issues, and business readiness to ensure key milestones remain on schedule.
• Coordinate cutover planning across technical, business, and operational stakeholders.
• Support go-live readiness reviews and ensure critical dependencies and action items are clearly documented and addressed.
• Facilitate post-launch activities, including issue tracking, stabilization, lessons learned, and transition to ongoing operational ownership.

Project Governance & Reporting

• Maintain core project documentation, including project plans, RAID logs, dependency trackers, decision logs, meeting materials, status reports, and leadership updates.
• Establish consistent project management processes, templates, reporting structures, and best practices that can be leveraged across future digital initiatives.
• Provide concise, actionable project updates to leadership, highlighting overall project health, milestone progress, risks, dependencies, decisions needed, and areas requiring escalation.
• Develop and maintain project dashboards and reporting mechanisms to provide stakeholders with clear visibility into execution.
• Ensure project documentation remains current, accurate, and accessible to relevant stakeholders.

Process Improvement & Digital Transformation

• Bring structure and repeatability to project execution within a complex digital transformation environment.
• Identify opportunities to improve project management processes, communication, governance, and cross-functional collaboration.
• Capture lessons learned and establish reusable frameworks and best practices for future e-commerce and digital initiatives.
• Support a culture of proactive planning, transparency, accountability, and continuous improvement.

Qualifications

• 5 years of project management experience, preferably supporting large-scale technology, e-commerce, digital transformation, or platform modernization initiatives.
• Proven experience managing complex, cross-functional projects involving both technical and business stakeholders.
• Experience supporting e-commerce implementations, platform migrations, system implementations, or major technology transformations.
• Familiarity with e-commerce platforms such as Shopify, Salesforce Commerce Cloud (SFCC), or similar platforms.
• Understanding of the project lifecycle associated with e-commerce platform transitions, including integrations, data migration, testing, UAT, cutover, and go-live.
• Working knowledge of e-commerce fundamentals, including digital site experience, merchandising operations, online customer journeys, and retail business processes.
• Strong stakeholder management skills with the ability to establish accountability and drive progress across teams without direct authority.
• Excellent written and verbal communication skills, including the ability to communicate complex technical information to non-technical audiences and executive stakeholders.
• Demonstrated experience managing project scope, timelines, risks, dependencies, resources, and competing priorities in a dynamic environment.
• Strong organizational skills and exceptional attention to detail.
• Ability to operate effectively in an environment with multiple concurrent workstreams, shifting priorities, and complex dependencies.
• Experience with project management and collaboration tools such as Jira, Asana, Smartsheet, Microsoft Project, Confluence, or similar platforms.
• Experience working in a retail, direct-to-consumer, or high-volume e-commerce organization is strongly preferred.
• PMP, CSM, or similar project management certification is preferred but not required.

Role Scope & Partnership with Product Management

This role is focused on project execution, orchestration, governance, and delivery. The Project Manager will partner closely with Product Management but will not own product strategy or product decisions.

Product Management owns:

• Defining product and feature requirements
• Prioritizing the product backlog
• Making build-versus-buy and platform configuration decisions
• Defining product strategy and long-term roadmap

The Project Manager owns:

• Project planning and execution
• Cross-functional coordination
• Timeline and milestone management
• Project-level risks, issues, and dependencies
• Governance and status reporting
• Stakeholder communication and accountability
• Testing, UAT, cutover, and go-live coordination
• Project documentation and operational cadence