Branch Services Coordinator FT - Application Deadline 1/5/2026 at 5p

CALCASIEU PARISH PUBLIC LIBRARY 
 
POSITION DESCRIPTION 

POSITION TITLE: BRANCH SERVICES COORDINATOR 
DIVISION: BRANCH SERVICES 
CLASSIFICATION: EXEMPT 
APPROVED BY:  HUMAN RESOURCES 

 
REPORTING RELATIONSHIPS 

POSITION REPORTS TO: BRANCH SERVICES DIRECTOR
POSITIONS SUPERVISED: NONE

 
POSITION PURPOSE 

Responsible for assisting with purchasing, record keeping, providing staff support, and participating in planning for Branch Services division. Completes some tasks that are confidential in nature. Performs and oversees special projects as assigned.

 
ESSENTIAL FUNCTIONS AND BASIC DUTIES 

1. Assumes responsibility for supporting staff with branch operations and services, coordinating assignments and projects when needed.

a. Provides support for Branch Services staff on policies and procedures for library services, including meeting         

    spaces.

b. Assists with planning, preparing, and executing project workflows according to established procedures, timelines,

    and organizational goals. 

c. Facilitates project related meetings. 

d. Coordinates staff travel and logistics connected to project assignments and professional development.

e. Works with Branch Services Director in providing any necessary assistance to ensure successful branch

    operations.  

2. Assumes responsibility for assisting with department purchasing, and maintaining records, statistics and reports. 
a. Orders and maintains supplies and resources for branches and related services, including creative spaces.  
b. Monitors Branch Services invoices and helps maintain divisional budget.

c. Understands and stays informed of procurement policies and procedures.

d. Reviews and maintains branch services time keeping records.

e. Develops and prepares documents including work plans, memos, letters, forms, status reports, agendas, and

    meeting summaries.  

3. Assumes responsibility for maintaining effective communication and working relationships with Library staff,
patrons, vendors, partners, and stakeholders involved in project work.

a. Promotes the Library’s Core Values (Service, Community, Respect, Adaptability, Ethics & Integrity, and Teamwork)

    by modeling these values in all daily activities. 
b. Works efficiently both individually and with a team to support the library’s mission, core values, and organizational

    goals.

c. Communicates effectively using a variety of methods.

d. Builds and maintains positive working relationships with staff, patrons, vendors, and community partners.

e. Resolves or appropriately refers questions, requests, complaints, and problems. Informs management of any 
   significant areas of concern. 
f. Promotes goodwill and conveys a positive image of the library.

g. Provides information and assistance promptly and courteously.

h. Participates in project teams and attends meetings as required.

i. Assists other area personnel with project tasks and shared responsibilities as required. 

4. Assumes responsibility for engaging in learning and development activities to support project and organizational success. 

a. Continuously improves job skills through participation in various learning and training opportunities.

b. Develops and enhances computer and technology skills necessary for effective communication and job function.

c. Stays knowledgeable and informed about our library services, resources, activities, policies, and procedures.  
d. Assists with peer support and training as needed. 

5. Assumes responsibility for related duties as required or assigned.

a. Supports business office with processing and related duties as needed. 

b. Manages special projects as assigned.

c. Ensures work area is clean, secure, and well maintained.

PERFORMANCE MEASUREMENTS
1. Appropriate level of work output and efficiency is maintained. Tasks are completed in a timely manner. 

2. Correspondence, reports, spreadsheets and other documents are accurate, neat, and promptly completed.

3. Staff and patron requests are handled appropriately and promptly. Issues are dealt with quickly and professionally.

4. Patron, staff, and vendor interaction is positive and professional.

5. Documents and reports are accurately produced and up to date.  Files are well maintained.

6. Effective communication and coordination exist with area personnel and with management.  Assistance is

    provided as needed.  Management is appropriately informed.

7. Branch support services are well coordinated, directed, and efficient.

8. A professional image is projected and maintained. 

QUALIFICATIONS
 
EDUCATION/CERTIFICATION: Bachelor’s Degree from an accredited college or university. 
 
REQUIRED KNOWLEDGE: 
Knowledge of library principles, policies and procedures.  
Knowledge of library services and resources. 
Knowledge of library software and technology. 
 
EXPERIENCE REQUIRED: 
Two or more years of library experience preferred.  
 
SKILLS/ABILITIES: 
Proficiency in Microsoft Office and Office 365 
Excellent interpersonal and public relations skills 
Solid analytical, creative, and problem-solving abilities 
Project management skills; well organized and detail oriented 
Ability to work well independently with little direction or guidance 
Excellent written and verbal communication skills with the ability to present confidently.   
Ability to maintain confidentiality.  

 
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Positions in this class typically require: walking, standing, sitting, bending, stretching, reaching, stooping, twisting,
climbing, kneeling, lifting, talking, hearing, seeing, and repetitive motions. 

Light Work: Ability to lift 25 pounds and push a cart of 50 pounds. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. 

Incumbents may be subject to travel.

The physical requirements described here are representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 
WORKING ENVIRONMENT
No hazardous or significantly unpleasant conditions. (Such as in a typical office.)

The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. 
 
INTENT AND FUNCTION OF JOB DESCRIPTIONS 

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.  They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.  Well constructed job descriptions are an integral part of any effective compensation system.  

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.  

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Salary : $22