What are the responsibilities and job description for the Customer Service Agent position at Cal Spas?
We are seeking a Customer Service Representative to join our team at Cal Spas. You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Benefits:
- Paid Vacation
- Paid Sick Pay
- Paid Holidays
- 401K
- Medical, Dental and Vision
Job Type: Full-time
Job Type: Full-time
Pay: From $21.00 per hour
Work Location: In person
Salary : $21
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