Student Assistant - Bronco Bookstore #688308992

Cal Poly Pomona Enterprises Employment Services

ANNOUNCEMENT OF POSITION VACANCY

SUMMARY: Under general supervision, Student Assistant A is responsible for assisting with various tasks. This position is designed to provide opportunities to students to hone customer service skills, team development, and foster professional growth.

The Bronco Bookstore has a variety of openings and applicants will be interviewed and sorted into the differing areas of the Bookstore depending on which best fits their skills and availability.

SOME OF THE THINGS THAT YOU WILL GET TO DO (this is just a small sampling of work variety):

• Accurately process sales transactions and refunds

• Accurately handle various payment types

• Clean, stock and maintain a safe working environment at all times

• Back office tasks such as inventory counting and system data entry

• Provide a good balance of technical and people skills with the ability to work both independently and as a member of a team.

• Prepare documents/materials as necessary.

• Possess the ability to deliver a high level of interactive customer service, handle confidential materials appropriately, prioritize effectively, and manage multiple projects simultaneously with a high level of accuracy.

• Assist individuals via phone, email or in person.

• Assist with special projects.

• Must be able to communicate regularly with direct supervisor all work status updates as well as task completions.

• The student assistant must possess the ability to work well with staff at all levels within a diverse, multi-cultural, collaborative environment.

• Performs other duties as assigned.

ADDITIONAL EXPECTATIONS:

• Conduct yourself in an honest, conscientious, and courteous manner at all times, showing respect for persons of all backgrounds, races, genders, interests, and abilities.

• Develop individual respect for one another, respect for personal and the University as a whole.

• Demonstrate an investment in student leadership.

• Ability to adhere to a regular work schedule.

MINIMUM QUALIFICATIONS:

High school diploma or general education degree (GED) required. Must be a current Cal Poly Pomona student.

PREFERRED QUALIFICATIONS:

Proficiency in using the latest version of Microsoft Word, Excel, PowerPoint, Outlook and mail merges; email and web searches.

CSU along with Cal Poly Pomona Enterprises strongly recommend faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare an exemption from doing so. The systemwide policy can be found at COVID-19 Vaccination Interim Policy and any questions may be sent to fdnhr@cpp.edu.

Cal Poly Pomona Enterprises is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Cal Poly Pomona Enterprises, Inc. may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodation with the employer.

BACKGROUND CHECK POLICY:

Cal Poly Pomona Enterprises is committed to protecting the health, well-being, and safety of its campus community and assets. In furtherance of these goals, Cal Poly Pomona Enterprises will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).

The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.

In determining the suitability of the candidate for the position, Cal Poly Pomona Enterprises will give an individualized assessment to any information regarding the criminal conviction history that the applicant submits for consideration such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.