Technical Consultant

Req Number

R7819

Employment Type

Full time

Worksite Flexibility

Hybrid

Who We Are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion . We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Technical Consultant ready to take us to the next level! If you have 3–5 years of experience in IT training, enablement, instructional design, or curriculum development and are looking for your next career move, apply now.

Job Description

We are looking for a Technical Consultant to focus on coordinating training and knowledge-sharing across IT units, ensuring that investments in vendors, tools, and SMEs translate into structured learning, reusable assets, and improved execution across teams. This position will be a full-time contract and hybrid in Trenton, NJ.

Hybrid schedule is desired. 1-2 days per week in person is preferred.

What You'll Do

• Develop and maintain a ~6-month IT enablement roadmap aligned to key initiatives
• Partner with SMEs (AWS, Salesforce, MuleSoft, AI, etc.) to identify skill gaps and coordinate training
• Translate technical knowledge into structured sessions, materials, and reusable assets (playbooks, guides, templates)
• Design and develop training curriculum and instructional content — not just coordinate delivery
• Coordinate and schedule training sessions across audiences (executive, supervisor, functional teams)
• Work with supervisors to align training to real project needs and team gaps
• Deliver 2–3 pilot sessions (e.g., AI/GenAI, Agile, ITIL) and refine approach based on feedback
• Establish lightweight tracking for training participation, skill gaps, and adoption
• Provide periodic updates on progress, engagement, and impact
  
  

Required

What You'll Need

• 10 years of overall IT experience
• 3–5 years of experience in IT training, enablement, instructional design, or curriculum development
• Experience working across multiple IT domains (e.g., AppDev, Cloud, IT Operations, Platforms)
• Demonstrated proficiency with AI tools (e.g., ChatGPT, Claude, or similar) to accelerate content development, training material creation, and documentation
• Demonstrated ability to build training content from scratch — not solely facilitate existing material
• Ability to translate technical concepts into practical, user-friendly training content
• Experience developing roadmaps, training plans, or reusable documentation
• Strong coordination and stakeholder management skills across technical teams and leadership
  
  

Preferred

• 12 years of IT experience
• Experience establishing or supporting an IT enablement or capability-building function from the ground up
• Familiarity with Agile methodologies and ITIL framework
• Exposure to AI/GenAI tools and use cases in IT environments
• Experience with platforms such as AWS, MuleSoft, Salesforce, and ServiceNow
• Experience with Learning Management Systems (LMS) — evaluation, implementation, or administration
• Experience delivering executive-level presentations or training sessions
• NJ public sector or large government enterprise experience strongly preferred
  
  

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.
  
  

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

$75 to $85 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.