Information Management Program Specialist

Req Number

R7317

Employment Type

Full time

Worksite Flexibility

Onsite

Who We Are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion . We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Information Management Program Specialist ready to take us to the next level! If you have data classification frameworks, lifecycle management expertise, and information governance experience and are looking for your next career move, apply now.

Job Description

We are looking for an Information Management Program Specialist to design, build, and operationalize a formal Information Management Program from the ground up. This position will be Full-Time and Onsite in Boise, ID for a 1-year contract.

This position will start on June 1, 2026.

Only work authorizations not requiring sponsorship now or in the future will be considered.

What You’ll Do

• Implement, administer and maintain a formal Information Management Program, including all supporting policies, procedures, and standards
• Conduct a comprehensive formal inventory of our client's data assets, with a focus on Personally Identifiable Information (PII), financial data, and other sensitive categories
• Develop and manage a data classification framework defining categories, sensitivity levels, labeling standards, and handling requirements
• Establish and document data storage standards, including location requirements, access restrictions, and security controls
• Develop and implement an Information Retention Program in alignment with Idaho state records laws and our client's internal requirements
• Identify, evaluate, and recommend manual or automated tools and processes to enforce retention schedules and facilitate the identification and purging of expired data
• Implement and maintain the records retention policy; develop a practical reference guide for staff on applying the retention program
• Establish data disposal standards and procedures, including secure email handling, removable media management, and end-of-life data destruction
• Identify information management risks following program implementation; develop a risk register and recommend mitigation steps
• Work closely with client's business units to understand their data workflows and ensure policies are operationally viable
• Partner with client's training department to develop and deliver training on data classification, data handling best practices, and the new information management program. This will include developing the course, onboarding new employees and annual recurrent training for all staff
• Manage the full data lifecycle process and document all program components for long-term sustainability
• Transition all program materials, tooling configurations, and knowledge to client staff upon conclusion of the engagement
  
  

Required

What You'll Need

• 3-5 years demonstrated experience developing and implementing information management or records management programs
• Strong knowledge of data classification frameworks, data lifecycle management, and information governance best practices
• Experience with data retention requirements under state or government regulations
• Experience using a modern Enterprise Content Management (ECM) system to classify, import, manage, and dispose of electronic content Familiarity with PII and sensitive financial data handling requirements and best practices
• Experience providing leadership and direction to staff members
• Experience conducting formal data inventories across complex organizations
• Knowledge of automated data retention and records management tools and platforms
• Strong written communication and policy development skills
• Ability to work cross-functionally with both technical and non-technical business stakeholders
• Experience developing and delivering staff training on information management topics
• Government or public sector experience preferred
  
  

Preferred

• Certified Information Professional (CIP) or Certified Records Manager (CRM).
• Certified Information Privacy Professional (CIPP/US) or equivalent.
• CGEIT, CRISC, or related information governance credentials a plus.
  
  

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
• Must be able to communicate with customers/team members over the phone and in person
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings
  
  

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

$42.00 - $47.00 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.