What are the responsibilities and job description for the Receptionist - Title Company position at CAH Title?
Job Overview
We are seeking an energetic and professional Receptionist to join our dynamic title company team. In this pivotal role, you will serve as the first point of contact for clients, visitors, and team members, ensuring a welcoming and efficient front desk experience. Your organizational skills and friendly demeanor will help maintain smooth office operations while providing exceptional customer service. The role of Title Receptionist is an important, customer-facing and internal team support role that touches many aspects of the entire Title process. The receptionist welcomes clients as they endeavor often on the most significant financial transaction of their lifetime, while supporting transaction flows from the beginning to the end of client closings.
Job Responsibilities
- Greeting clients and walk-ins in a positive and professional manner; maintain a multiline office phone, disburse calls and manage messages; organize incoming mail and packages; opening and closing office duties
- Receive and open new orders
- Prepare and send acknowledgements to all parties
- Order title commitments and distribute to all parties
- Assist with pre-closing files: Assure that all information is accurate and matches the original Purchase Contract: zip codes, property address, spelling of names, marital status of buyers
- Prepare receipts for all funds received from buyers and send to all parties
- Enter basic order information in title software
- Schedule and coordinate times for closings, act as backup Closing Coordinator
- On a limited basis, answer customers’ questions and/or telephone calls concerning the administrative process of the parties’ transactions; answer real estate agents’ questions and/or telephone calls concerning the status of their pending files
- Assist Closer/Escrow Officer with final policy disbursement, as directed
- Perform other duties as assigned
Knowledge and Skills
- Positive attitude and problem-solving skills
- Proficiency in MS Office
- Must be detail oriented, thorough and precise
- Comfortable in demanding and fast-paced work environment
- Professional; able to handle confidential information
- Strong communication skills, both verbal and written, bi-lingual preferred
- Outstanding client relationship and organizational skills
CAH Title is a Drug Free Workplace.
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $21