What are the responsibilities and job description for the Cafe Manager position at cafe?
Job SummaryWe are seeking an experienced and dynamic Café Manager to oversee daily operations of our bustling café. The ideal candidate will possess strong leadership skills, a passion for food service, and a comprehensive understanding of restaurant management. This role involves managing staff, ensuring exceptional customer service, maintaining food safety standards, and optimizing operational efficiency to deliver an outstanding dining experience.ResponsibilitiesSupervise and coordinate daily café operations, including food preparation, service, and cleanliness.Manage staff scheduling, training, and development to ensure a high-performing team.Oversee inventory control, ordering supplies, and managing food and beverage stock levels.Handle cash management, POS systems (Aloha POS, Micros POS), and cash handling procedures accurately.Ensure compliance with food safety regulations and uphold hygiene standards across all areas.Monitor quality control in food production and presentation to meet brand standards.Implement and maintain operational policies to improve efficiency and customer satisfaction.Lead staff training programs focused on hospitality management, food handling, and customer service excellence.Manage shift operations, including resolving customer complaints promptly and professionally.Coordinate catering events, banquets, or special functions as needed.Collaborate with kitchen staff to ensure smooth workflow between front-of-house and kitchen operations.QualificationsProven experience in restaurant or café management, preferably within quick service & fast food or casual dining environments.Strong background in food preparation, culinary techniques, and food safety standards.Familiarity with POS systems such as Aloha POS and Micros POS; cash handling experience required.Demonstrated leadership skills with previous supervising or team management experience.Excellent customer service skills with the ability to handle diverse clientele professionally.Knowledge of inventory control, budgeting, and food management practices.Experience in staff training & development, interviewing, and performance management.Ability to manage shift operations efficiently in a fast-paced setting.Hospitality management background with experience in fine dining or hotel environments is a plus.Strong organizational skills with attention to detail in food safety and quality assurance. This position offers an exciting opportunity for a motivated individual passionate about the food industry to lead a vibrant café team while delivering exceptional guest experiences through effective management and culinary excellence.
Salary : $25 - $27