What are the responsibilities and job description for the Shift Leader and Assistant Manager in a bakery cafe position at Cafe Trois?
We are seeking a Front-of-House Assistant Manager to assist with the daily operations of our cafe. The ideal candidate will have a strong background in a cafe/bakery setting. This role is crucial in supporting the manager of the cafe and ensuring a smooth daily operation of the business. We are looking for an assistant manager who can act as a role model for the staff, demonstrating professionalism, responsibility and dedication.
Responsibilities & Duties:
- At Least 40 hours/week of physical presence in the cafe as a Front-of-the House employee. FOH employee's responsibility includes, but not limited to making beverages (Barista) , greeting customers, using pos to make sale, packaging products, displaying products. This should include at least one, if not more, weekend shift per week.
- Communicate with the manager regarding any FOH related issues
- Inventory and Supply Management: Take inventory, and make sure to prevent any shortages. Restock any items used by FOH
- Train Front of the House employee
- Cleaning and Maintenance: make sure the cafe maintains a clean environment during work and after work. make sure all equipment used by FOH are cleaned and maintained.
- Customer Service: address customer needs and complaints, ensure a higher standard of service when compared to other employees at the cafe
- Cash Handling: Close out the cash register and ensure all sales are accurately recorded.
- Quality check/control: Follow first-in, first-out for all products, and inspect products daily to check for any defects. Quality check all drinks made by other employees. Report and issues to the management
- Adherence to Policies: ensure that all procedures comply with the rules and policies of the cafe.
- Add new drink items to the menu (seasonal and/or permanent)
- Problem solving: address any issues during the work day, whether related to staff, customers, products or operations. communicate with management to find effective solutions
- Punctuality: Maintain a consistent record of punctuality. Arrive at work on time, if not earlier.
Job Types: Full-time, Contract
Pay: $18.00 - $21.00 per hour
Benefits:
- Employee discount
Experience:
- Bakery: 1 year (Preferred)
- Barista: 1 year (Required)
Ability to Commute:
- Northvale, NJ 07647 (Required)
Work Location: In person
Salary : $18 - $21