Barista / Cook

Café Con Bagel - Assistant Manager Job Posting

Location: 1332 Wisconsin Ave NW, Washington, DC

About Us:

Café Con Bagel fuses Latin flavors with bagel sandwiches and offers a variety of other delicious Latin goodies. We're a vibrant, bustling café dedicated to providing exceptional service and high-quality products to our customers. We are currently seeking an enthusiastic Assistant Manager to join our dynamic 8-person team.

Benefits:

• Free early access to your pay through Homebase.
• Paid vacation.
• Employee discounts on all café products.
• Opportunities for career growth and advancement.

Responsibilities:

• Training & Development: Train, coach, and develop employees and team leaders.
• Operational Support: Jump in as a barista or sandwich prep station as needed.
• Task Delegation: Delegate tasks to the team and provide follow-up.
• Performance Management: Hold team accountable for their performance; provide coaching and counseling as needed.
• Customer Service: Ensure the team provides fast, friendly, and accurate service.
• Standards Compliance: Ensure product quality, restaurant cleanliness, maintenance, and security standards are met.
• Staffing & Scheduling: Staff and schedule appropriately to control labor costs.
• Cash Handling: Ensure proper cash handling and deposit procedures are followed.
• Inventory Management: Ensure appropriate inventory and ordering systems are in place.
• Community Engagement: Participate in local community events and foster relationships with neighborhood businesses and organizations.
• Marketing Support: Assist with implementing marketing campaigns and promotions to boost sales and customer engagement.
• Conflict Resolution: Handle customer complaints and resolve issues in a professional and efficient manner.
• Health & Safety Compliance: Ensure compliance with health and safety regulations, including food safety standards.
• Technology Utilization: Utilize technology to optimize operations, such as POS systems and scheduling software.
• Team Motivation: Foster a positive work environment and motivate the team to achieve their best performance.
• Cost Control: Monitor and control operational costs to meet budgetary goals.
• Reporting: Prepare and present regular reports on sales, labor, and inventory to the general manager.
• Supplier Coordination: Work with suppliers to ensure timely delivery of high-quality ingredients and supplies.
• Menu Development: Collaborate with the team to develop and update the menu based on customer feedback and seasonal ingredients.
• Waste Management: Implement and oversee waste reduction strategies.

Qualifications:

• Communication: Excellent communication skills to connect effectively with customers and co-workers.
• Attitude & Ethics: Possess a positive attitude and ethics that support our values and culture.
• Management Skills: Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant.
• Time Management: Strong time-management skills; ability to multi-task, prioritize, and organize.
• Experience: Previous experience in a supervisory or management role in the food and beverage industry preferred.
• Education: High school diploma or equivalent; additional education or certification in hospitality or business management is a plus.
• Technical Skills: Proficiency with POS systems and basic computer skills.

Additional Information:

• Work Environment: Must be able to work in a fast-paced environment, stand for long periods, and lift up to 25 lbs.
• Availability: Must have flexible availability, including weekends and holidays.

How to Apply:

If you are attentive, motivated, and hard-working, we would love to hear from you. Please submit your resume and a brief cover letter explaining why you would be a great fit for our team.

Apply Now!

We look forward to reading your application and potentially welcoming you to our Café Con Bagel family.