What are the responsibilities and job description for the FACILITIES CLEANER position at Caesars Entertainment and Careers?
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
The employee in this position is responsible for providing superior service to both internal and external guests. Employees are expected to deliver the best experience while building genuine relationships with our guests. All team members are required to practice the customer courtesy skills to ensure our guests are afforded a remarkable experience. Maintain high standard of cleanliness in accordance with the procedures and policies set forth by the company.
JOB DUTIES AND RESPONSIBILITIES
The following statements are intended as general examples of the duties of this position and are not all inclusive for specific positions. Other reasonable duties may be assigned.
- Ensure at all times operating principles are being adhered to:
- Clean – Keep all areas clean and pristine.
- Safe – Follow all safety policies and procedures.
- Friendly - Use customer courtesy skills to provide superior guest service.
- Fun – Have fun! Be interactive with all internal and external guests while maintaining professional standards.
- Use the “WE CARE” formula to deliver the best experience to our guests:
- Welcome – We treat strangers like friends and friends like family.
- Excited – We are enthusiastic and eager. We perform at a level that exceeds guest expectations.
- Comfortable – We provide a safe, relaxing and inviting environment.
- Appreciated – We recognize the full value of our guests.
- Respected – We see and value the uniqueness in each guest and approach each guest's needs with dignity and integrity.
- Entertained – We strive to deliver a valuable, enjoyable and delightful experience.
- Adhere to department service standards of being accommodating, accurate and a problem solver.
- Interact with all guests and employees to positively affect interactions, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees.
- Responsible for cleaning restrooms, public areas, TMDR, employee hallways, and casino floor and any other requested areas with provided cleaning supplies utilizing proper procedures.
- Facilities housekeeping duties to include but not limited to:
- Cleaning all floors, windows, walls, stairs, and elevators.
- Cleaning, disinfecting and restocking all restrooms.
- Mopping floors in and around the bars, restrooms and entrance.
- Remove all trash and debris from floors and trash cans to be deposited in the compactor on the dock.
- Vacuuming casino floors
- Ensure the safety and security of guests and employees.
- Participate in routine drills as assigned.
- Completes all company-required training with designated time frames.
- Performs other duties as assigned.
PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT
The physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Demands:
- Physical Requirements:
- Ability to stand for long periods of time with intermittent breaks on a daily basis, walk to various areas of the casino, lift up to 40 lbs. with assistance, and push up to 100 lbs.
- Able to work varied hours which include nights, weekends and holidays.
Mental Demands:
- Always maintain a pleasant, friendly, and welcoming attitude.
- Knowledge of all special events and promotions available to guests.
- Have the ability to perform assigned duties under frequent time pressure in an interruptive or confined environment.
- Able to work varied hours which include nights, weekends and holidays.
Work Environment:
- Working in stairwells, elevators and on escalators may be necessary.
- Ability to work in a brightly lit, smoke-filled casino environment with above average noise levels.
MINIMUM QUALIFICATIONS
Education:
- No minimum required.
Training/Experience:
- Experience cleaning public buildings and/or facilities preferred.
Job Knowledge:
- Able to effectively operate a vacuum cleaner
- Able to use safely chemicals for cleaning and personal protective equipment.
- Follows instructions and understands visual aids.
- Knowledge of safety guidelines, answer all calls promptly and maintain politeness; pay attention to the needs of guests at all times.
Other:
- Must be able to obtain and maintain a valid Gaming license.
- Must be able to receive and maintain all required certification(s).
- Must complete all required company training.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.