What are the responsibilities and job description for the Banquet Server position at Caesars Entertainment and Careers?
Banquet Server
Westlake, LA, United States
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
- Must be 21 years of age.
- Two (2) years of food service experience.
- High school diploma or equivalent required.
- Must have strong interpersonal and communication skills.
- Ability to handle a 27-inch oval food server’s tray, ranging in weight from 20 to 35 pounds.
- Ability to move throughout the hotel/casino and their assigned suite continuously during their shift.
- Ability to push and/or pull 40 to 50 pounds on wheels.
- Must be able to initiate and engage in conversation in a professional and friendly manner.
- Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation.
- Ability to familiarize with wine and spirits menu, service, and knowledge.
- Ability to follow directions.
- Must be able to read, write, speak and understand English.
ESSENTIAL JOB FUNCTIONS:
- Ensures that all food items requested and necessary supplies are obtained and delivered in a timely manner.
- Coordinates the delivery schedules of amenities, and food and beverage orders to best accommodate the guests.
- Provides direction and support to bus persons.
- Facilitates the immediate accommodations of guest requests.
- Follows all applicable safety precautions applicable to food service areas.
- Treats guest with courtesy and respect.
- Is at all times appropriately groomed and wears the uniform provided.
- Ensures that all items are presented in accordance with department guidelines.
- Clocks guest check in and out.
- Closes guest checks upon delivery.
- Serve beverages to guests upon delivery.
- Performs side work to include, but not limited to filling sugar bowls, salt/pepper shakers, folding napkins and general organization of storage areas.
- Complete service preparation functions as required.
- Maintain a clean work environment.
- Be familiar with upcoming events and related hospitality functions, bars and deliveries.
- Works at a fast pace in a diverse environment.
- Other duties as assigned by supervisor.
- Understands room service standards.
- Assists with special events as needed.
DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:
PHYSICAL & MENTAL:
- Must be able to lift, bend, stoop, twist, kneel, crouch, push, and pull when necessary.
- Must be able to handle more than one function at a time by being well-organized and attentive to details.
- Must fully understand standards of position as management may direct.
WORK ENVIRONMENT:
- Must be able to tolerate hot temperatures in the kitchen areas.
- Must be able to work inside and continuously maneuver in and around throughout the Banquet areas.
- Must be able to work in a fast paced environment.
CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
ABOUT US
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.