What are the responsibilities and job description for the Entry Level Account Manager position at Caelis, Inc.?
Are you ready to kick-start a career in a fast-paced, customer-focused environment? Caelis is hiring Retail Account Trainees to join our expanding retail and sales team. If you enjoy working with people, learning on the job, and building toward long-term success in customer service and account management, this opportunity is designed for you.
As a Retail Account Trainee, you’ll gain hands-on experience in customer interaction, retail sales, and account support while representing well-known telecommunications services. You’ll be trained by experienced professionals and supported every step of the way as you grow into a leadership role. No prior industry experience is required—we’re looking for driven individuals with strong communication skills, a team mindset, and a desire to succeed.
Key responsibilities of a Retail Account Trainee:
- Support daily retail operations by maintaining a positive customer experience in a dynamic environment
- Engage directly with customers, providing clear product and service information while addressing questions and concerns
- Participate in promotional outreach, helping educate customers on current service offerings and telecom solutions
- Assist with new customer account setups, upgrades, and product selections
- Record customer interactions and report feedback to improve customer satisfaction and campaign strategy
- Collaborate with the account management team to meet service and performance goals
- Contribute to a sales-driven team culture focused on customer satisfaction and business growth
Preferred skills and qualifications:
- Strong communication and interpersonal skills for customer-facing retail work
- Attention to detail with strong follow-through on customer service tasks
- Ability to work independently while contributing to a collaborative team
- Eagerness to learn and grow within an entry-level retail or sales role
- Positive attitude with a customer-first mindset and adaptable approach
- Willingness to work flexible hours, including weekends or events as needed
- Interest in retail sales, account management, or telecom customer service a plus
What We Offer:
- Clear path for advancement into account management and leadership roles
- A supportive, growth-oriented team environment
- Exposure to exciting brand campaigns and retail customer service events
- Ongoing mentorship, performance feedback, and in-field training
- Opportunities to develop real-world business and sales experience
Job Type: Full-time
Pay: $42,073.00 - $50,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Work Location: In person
Salary : $42,073 - $50,000