What are the responsibilities and job description for the Sales Account Manager II-EN position at CAE?
Sales Account Manager
Description
The Sales Account Manager is responsible for driving revenue growth and managing customer relationships within an assigned geographic territory. This role develops long‑term client partnerships, delivers exceptional customer experiences, and meets sales targets through strategic account management and solution‑based selling. The position requires 30–40% travel to support clients and regional initiatives.
Key Responsibilities
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
Position Type
Regular
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.
Data Privacy
Privacy Statement | CAE
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Description
The Sales Account Manager is responsible for driving revenue growth and managing customer relationships within an assigned geographic territory. This role develops long‑term client partnerships, delivers exceptional customer experiences, and meets sales targets through strategic account management and solution‑based selling. The position requires 30–40% travel to support clients and regional initiatives.
Key Responsibilities
- Manage a regional portfolio of accounts and maintain strong, long‑term customer relationships.
- Serve as the primary point of contact, ensuring timely and effective resolution of customer inquiries, issues, and service needs.
- Achieve or exceed regional sales targets, quotas, and KPIs.
- Identify growth opportunities within existing accounts and proactively prospect new clients.
- Develop and execute regional account plans aligned with organizational sales strategy.
- Analyze market trends, customer data, and competitive activity to guide business decisions.
- Partner cross‑functionally with marketing, product, and operations teams to deliver customer‑focused solutions.
- Prepare accurate sales forecasts, pipeline reports, and regular performance updates.
- Monitor account health, assess retention risks, and implement proactive customer success strategies.
- Bachelor’s degree in Business, Marketing, Aviation, or related field.
- 3–5 years of experience in sales, account management, business development, or customer success.
- Industry experience in Aviation, Aerospace, Training Solutions, or a related technical environment.
- Proven track record of meeting or exceeding sales quotas.
- Strong skills in negotiation, communication, and relationship management.
- Ability to analyze sales data, identify trends, and translate insights into actionable strategies.
- Proficiency with CRM platforms (e.g., Salesforce, Microsoft Dynamics) and Microsoft Office Suite.
- Ability to travel 20–30%.
- Must be authorized to work in the country of employment.
- Experience managing complex, multi‑stakeholder accounts.
- Background in aviation training, simulation, or flight operations.
- Experience in solution‑selling or consultative sales environments.
- Additional certifications in Sales, Account Management, or Customer Success.
- Comprehensive medical, dental, vision, and EAP plans.
- 401(k) and employee stock purchase programs with CAE match.
- Generous paid time off, including parental leave and vacation.
- Company‑paid life insurance, AD&D, short‑term disability, and caregiver support.
- Voluntary benefits including legal coverage, dependent life insurance, pet insurance, and FSAs.
- Programs supporting work‑life balance and employee well‑being.
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
Position Type
Regular
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.
Data Privacy
Privacy Statement | CAE
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.