What are the responsibilities and job description for the Sales Account Manager-EN position at CAE?
About This Role
Account Manager – Maintenance Training (Level I Territory)
About CAE
CAE is a global leader in aviation training, trusted by airlines, business aviation operators, and maintenance organizations worldwide. We deliver innovative training solutions that enhance safety, efficiency, and performance across the aviation industry.
The Opportunity
We are seeking a motivated Sales Account Manager to join our Maintenance Training Group. In this role, you will be accountable for achieving assigned revenue goals by securing new maintenance training clients and expanding revenue from existing customers in your assigned Level I territory.
Territory assignments are based on market potential, historical performance, and customer base complexity, and are designed to maximize success.
What You’ll Do
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.
Account Manager – Maintenance Training (Level I Territory)
About CAE
CAE is a global leader in aviation training, trusted by airlines, business aviation operators, and maintenance organizations worldwide. We deliver innovative training solutions that enhance safety, efficiency, and performance across the aviation industry.
The Opportunity
We are seeking a motivated Sales Account Manager to join our Maintenance Training Group. In this role, you will be accountable for achieving assigned revenue goals by securing new maintenance training clients and expanding revenue from existing customers in your assigned Level I territory.
Territory assignments are based on market potential, historical performance, and customer base complexity, and are designed to maximize success.
What You’ll Do
- Drive growth: Secure new business and expand wallet share with existing customers to meet revenue targets.
- Be the trusted advisor: Assess customer training demand, educate clients on CAE’s product suite, and present tailored solutions.
- Own the territory: Develop action plans using territory data (e.g., aircraft density) to identify prospects and opportunities.
- Manage the sales cycle: Prospect, present, negotiate, and close deals using CAE’s proven sales process.
- Ensure compliance: Track opportunities in Salesforce, ensure contracts are signed with appropriate terms, and manage revenue throughout the cycle.
- Build relationships: Foster trust and open dialogue with CEOs, training managers, and other decision‑makers.
- Collaborate internally: Work closely with Sales, Operations, Booking Specialists, Production Controllers, and Leadership to align delivery and ensure client satisfaction.
- Deliver excellence: Provide outstanding customer service through product knowledge, problem‑solving, and responsiveness.
- Monitor engagement: Recognize customer trends, maximize impact, and minimize risk.
- University degree in Engineering, Commerce, Business, or equivalent.
- 2–5 years of sales experience, ideally in aviation or maintenance training.
- Strong network in Business Aviation Maintenance/MROs is a significant asset.
- Proven ability to build and maintain relationships with senior stakeholders.
- Excellent communication skills across email, phone, and in‑person interactions.
- Persistence and resilience to overcome objections and challenges.
- Must be able to work in a culturally diverse group as CAE is a global company and inclusion is a fundamental part of our success
- This role is U.S.‑based with a hybrid work model.
- Expected travel: approximately 25–30% (3–4 weeks per quarter) to cover the assigned territory and engage with customers.
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.