What are the responsibilities and job description for the Sales - Internet Sales/Product Specialist position at Cadillac of Laguna Niguel?
Job Description
Internet Sales will be responsible for handling incoming phone calls and internet leads, as well as making sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads and incoming calls). Internet Sales will also be required to Demo drive and present products to potential customers as well as show features and benefits.
Requirements of the Internet Sales Person are:
Open Availability
Previous Car Sales Experience
Previous phone experience (Customer Service, Sales, Telemarketing)
Please do not apply if you do meet the 3 above referenced requirements.
Responsibilities:
Respond to internet inquiries and sales calls with courtesy, accuracy, and professionalism.
Promptly and accurately enter all customer inquiry data into the CRM VinSolutions.
Demo drive and product presentation to potential customers
Conduct phone surveys to assess customer wants and needs.
Effectively utilize lead management tools.
Work our VIP Lease Retention list provided by VinSolutions and Auto Alert.
Learn and have full knowledge of manufacturer brands, models, features, options, etc
Provide the highest degree of customer satisfaction.
PLEASE NOTE The position being offered is full time
The Right Candidate will:
Have prior automotive BDC or Sales experience
Prior experience working with customers and providing an exceptional experience
Professional appearance and work ethic
Excellent attendance
Outgoing personality with expertise at developing relationships (i.e., a "people person")
Job Type: Full-time
COMPENSATION
Hourly rate overtime (when needed)
Month End Bonuses
Commission
STAR money for sold new vehicles from Hyundai