Student Support Liaison

Caddo Parish Schools Job Description

Job Title:            Student Support Liaison

Grade:               G

Department:       Truancy/Attendance

Prepared By:      Shannon B. Henderson

Approved By:     Emily Stanford

Approved Date:  June 2, 2026

 SUMMARY

The Student Support Liaison will provide personalized guidance and support to students. This role focuses on fostering students' academic success, personal growth, and well-being by building strong relationships, providing resources, and collaborating with teachers, parents, and other stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

• Build positive, trusting relationships with students to support engagement, communication, and resilience.
• Provide academic, social-emotional, and attendance-focused mentoring, including goal setting, daily check-ins, and individualized support plans.
• Monitor and analyze attendance data to identify trends, address concerns, and implement intervention strategies.
• Collaborate with families, teachers, administrators, and attendance teams to address barriers to student success and improve attendance outcomes.
• Develop and maintain attendance intervention plans for assigned caseloads and document progress for support meetings.
• Participate in MTSS, SBLC, Harbor Support, Care Responder, and other student support meetings as required.
• Conduct regular family outreach and meetings to identify root causes of attendance challenges and coordinate appropriate supports.
• Maintain a visible campus presence by engaging with students during arrival, dismissal, lunch, recess, and school events.
• Support attendance incentive programs, student recognition activities, and school-wide engagement initiatives.
• Attend monthly meetings with district attendance leadership and provide updates on student progress and intervention efforts.
• Participate in ongoing professional development to strengthen mentoring, intervention, and student support practices.
• Assist with additional school-based duties and student support initiatives as assigned.
• Assist with the McKinney-Vento students on campus.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Two years college (48 hours minimum) including 9 hours of Mathematics and 9 hours of English or an Associate degree/or higher or pass the test stipulated by the Louisiana State Department of Education.  Some previous experience working with children is preferred.

LANGUAGE SKILLS

Ability to read, analyze, and interpret periodicals, professional journals, technical procedures, or governmental regulations. Knowledge of writing reports, presentations, and procedural manuals. Proficiency in presenting information and responding to questions from groups of teachers, administrators, and the public.

PERSONAL CHARACTERISTICS

Ability to plan, organize, and supervise the work of assigned personnel. Ability to work tactfully and harmoniously with schools, staff, agencies, parents and the public. Ability to handle pressure, objectivity, confidentiality, organization, planning skills, reporting skills, listening, verbal communication, and client relationships.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand for long periods. The employee is required to use hands to handle or feel controls, talk and hear. The employee must occasionally lift or move light weight.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

PROFESSIONAL CONDUCT

Employee acknowledges that he/she is required to maintain a high standard of professional conduct. Breach of said professional conduct includes but is not limited to neglect of duty, dishonesty, and engagement in acts that are contrary to CPSB policy, unlawful activities, or any other conduct, which is seriously prejudicial to the school system.

CHAIN OF SUPERVISION

Non-Instructional Director

TERMS OF EMPLOYMENT

194 days

Salary : $31,838 - $42,075